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Thread: i am happy with Virgin

  1. #31

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    MTN anytime charges R2.35 p/min regardless whether peak or off peak. also once your included minutes are finished you are charged R2.75 anytime of the day. Its a total rip off. With Virgin you are charged R2.35 (depending on contract, could be cheaper) for the 1st 5 min of the day, there after R1.55 and that is to any network. Also its per second billing. The best part is, Virgin to Virgin calls are 99c per min all the time (I know lots of people on virgin).

    I also keep a vodacom prepaid phone for my off peak calls and for receiving calls. So basically I get the best rate regardless of time of day.

    For internet, I use a 3g card.

    In this country you need to be informed about telecommunications costs or you will end up ripped off and with overly high accounts. I have compared all the different cellphone packages/contracts and what I mention above seems to be the best solution. In my opinion anyway. No, I do not work for virgin, if I find another cheaper solution for my cellphone calls with any other company, I will move in a hear beat.

  2. #32
    Senior Member
    Join Date
    Aug 2006
    Location
    Next to Orania
    Posts
    180

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    My problems with Virgin:

    1. They did not clearly state when I took out my 2 contracts that the the Unlimited SMS packages uses per minute billing. Yeah, I know it is in the fine print but, what can you do. That is one of the main reasons I wanted to go with them.

    2. They give the option in the sim menu of airtime transfer, but when you call them, they say you can't. Maybe for prepaid only?

    3. My wife and I were both on Virgin and she could not call me 90% of the time from her phone. I canceled her contract and took one out at Vodacom to fix the issue. And lo and behold! After I canceled her contract, she could call me without problems...

    Anyway, their closest "Virgin" shop is 250km from me, and I am not going to drive that far to RICA my sim. Fortunately my contract expires before the RICA deadline...

  3. #33

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    hmmmmm... is it their shop front you are happy with? Do they have HSDPA or 3G that works? Unlike Vodacom?

    hmmmm... let me know. I will try anything right about now... I think the tourism slogan for SA should be -

    "Come see how a 4th world country operates - if your 3G modem is NOT stolen at the airport you won't be able to use it anyway - welcome to the bush!!!"

  4. #34

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    Their data fees are/were reasonable back in the day for low data transfer - pity about no 3G yet though.
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  5. #35

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    3G here this year the call centre tells me

  6. #36
    Grandmaster DJNgoma's Avatar
    Join Date
    Jul 2008
    Location
    Fourways, Jozi
    Posts
    3,091

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    Quote Originally Posted by battmann View Post
    3G here this year the call centre tells me
    When that happens I hope they don't hike up the current data rate.

  7. #37

    Default

    Quote Originally Posted by battmann View Post
    i am happy with Virgin
    yes i am.
    I have nothing to complain about, thanks!
    Ha, you've obviously never had to complain or get something out of them. Good luck when you do...they are probably the worst company in the country and run by absolute cretins.

  8. #38

    Default

    I'm also having a great time with Virgin. By far the best service provider for me between them, MTN, and Vodacom. I've had pretty shocking experiences with Vodacom in particular...

  9. #39

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    Quote Originally Posted by Legend001 View Post
    Ha, you've obviously never had to complain or get something out of them. Good luck when you do...they are probably the worst company in the country and run by absolute cretins.
    I had to complain about how they had the bill setup. But everything was sorted out and I'm happy.

  10. #40

    Default I am also happy with Virgin Mobile

    I must also admit that I am happy with Virgin Mobile.

    I have been with them for a while now, I think about a year and I have had no problems.

    Sometimes I can see the signal bar go right down and in some places it goes completely.

    The truth is, their cheap data rates made me join, I left Vodacom and ported my number to Virgin Mobile.

    Yes, they are small, but the Virgin brand is big!
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  11. #41

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    Amongst the worst service I had from a company and I wanted so much to like them...

  12. #42
    Banned
    Join Date
    Mar 2009
    Location
    JHB, Hyde Park
    Posts
    13

    Default

    3G barely works even months after "implementation", contract buyers beware of getting caught into something you cant get out of. i learned the hard way.

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