Vodacom Problems: Slow Throughput, Trying to Connect, DNS, High Latency
For reporting issues to Vodacom Support:
1) Call (082)155 (Free from a Vodacom SIM)
2) Mail Customer Care on email@example.com
3) Read the FAQ in this forum.
4) Use the SelfHelp facility.
5) Search this forum, and chances are your question has been answered many times before.
For reporting New Problems in this thread (all the information is required):
2) Time of issue:
4) Contract Type (pre-paid, contract, hybrid):
5) Existing reference numbers from 155:
6) speed.vodacom.co.za results (if possible):
For reporting Problems in PM to VodacomData (all the information is required):
1) First name:
2) Last name:
3) Contact tel. number:
4) Area you're in:
5) Physical address, if relevant:
6) Cell number under discussion:
7) Verify APN in use:
8) Contract type (pre-paid, contract, hybrid):
9) Bundle type & size:
10)For Data Card, specify the Hardware and Firmware version: