anyone else experiencing this.uncapped IS account.4mbit.local ok.but no international?just no response,or after like 5 mins comes back with "no route to host"
SLOW NON EXISTENT INTERNATIONAL
anyone else experiencing this.uncapped IS account.4mbit.local ok.but no international?just no response,or after like 5 mins comes back with "no route to host"
A few people are having this issue today :P
Just got this from our account manager at IS
2009/09/28 12:02:55 PM
Dear IS Customer UPDATE: None IMPACT: Increased latency ATTENDING: Upstream Service Provider STATUS: Investigating We are still experiencing the following service event, as per our initial notification: Dear IS Customer We are experiencing the following service event: AFFECTED SERVICES: Intl Fibre DSL,International Access AFFECTED POPS: Nationally GRADE OF SERVICE IMPACT: Major SERVICE IMPACT: Increased latency & packet loss. CAUSE OF EVENT: Cause unknown at present TIME: 28-9-09 08h22 OUR REF: N/A CURRENT STATUS: Investigating ATTENDING: Upstream Service Provider ADDITIONAL INFORMATION: None Regards The IS GSC TEL: 27 (11) 575 0055 email: support@is.co.za
FollowUp 'ADSL','International Fibre Access'
* National
* Rosebank
2009/09/28 08:24:48 AM
Dear IS Customer We are experiencing the following service event: AFFECTED SERVICES: Intl Fibre DSL,International Access AFFECTED POPS: Nationally GRADE OF SERVICE IMPACT: Major SERVICE IMPACT: Increased latency & packet loss. CAUSE OF EVENT: Cause unknown at present TIME: 28-9-09 08h22 OUR REF: N/A CURRENT STATUS: Investigating ATTENDING: Upstream Service Provider ADDITIONAL INFORMATION: None Regards The IS GSC TEL: 27 (11) 575 0055 email: support@is.co.za
Major Degradation 'ADSL','International Fibre Access'
* National
* Rosebank
I'm also getting IS issues today got this from them
Dear IS Customer We are experiencing the following service event: AFFECTED SERVICES: Intl Fibre DSL,International Access AFFECTED POPS: Nationally GRADE OF SERVICE IMPACT: Major SERVICE IMPACT: Increased latency & packet loss. CAUSE OF EVENT: Cause unknown at present TIME: 28-9-09 08h22 OUR REF: N/A CURRENT STATUS: Investigating ATTENDING: Upstream Service Provider ADDITIONAL INFORMATION: None
been like this for around 2 weeks now
Also having problems on I.S. Uncapped.
Keep your mind from GUI interfaces and menu driven stuffs. In the great circle of life, everything will fall in its place.
came right at round 12.30,then died again now at 2.45.fu*kd
same here - IS Business ADSL international un-usable all day today. Browsing just times out.
my IS imaginet account semi-shaped is fine bit slow in games but browsing is fast
dead again,today.
I just checked the IS site and they are still listing packet loss and increased latency.
2009/09/29 09:02:04 AM
Dear IS Customer UPDATE: None IMPACT: Increased latency ATTENDING: Upstream Service Provider STATUS: Investigating We are still experiencing the following service event, as per our initial notification: Dear IS Customer We are experiencing the following service event: AFFECTED SERVICES: Intl Fibre DSL,International Access AFFECTED POPS: Nationally GRADE OF SERVICE IMPACT: Minor SERVICE IMPACT: Increased latency & packet loss. CAUSE OF EVENT: Cause unknown at present TIME: 28-9-09 08h22 OUR REF: N/A CURRENT STATUS: Investigating ATTENDING: Upstream Service Provider ADDITIONAL INFORMATION: None Regards The IS GSC TEL: 27 (11) 575 0055 email: support@is.co.za
FollowUp 'ADSL','International Fibre Access'
* National
* Rosebank
its going slow now cant even dial up through router to use my IS account
3 tries and finally worked
high ping in WoW of 1000 ms then drops to 600
Last edited by ichigo; 29-09-2009 at 02:57 PM.
dead here again.completely.
seems the latency is better maybe they fixed it hopefully
Anyone know if unshapped accounts are affected?
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