Neotel speed restriction

DreamKing

DreamKing

Honorary Master
Joined
Jul 23, 2009
Messages
17,875
Reaction score
6,324
Location
Kingdom of Dream, King's Castle
neotel is monitoring user downloading speed! :mad:

every time I started a thread to download, the speed was fine, after a period of time, the line disconnected automatically. And after reconnected, the thread would be slower than before. But if started a new thread, the speed was fine for the new thread. In the other word, neotel did not monitor individual speed but a single thread download time and speed!

and you cannot have more than three downloading threads in the same time, some of the downloads will be restricted or becoming very slow.
 
Dump Neotel. All I ever hear is complaints for you Neotel users. Vote with your money and feet. Even iWorst is better than NeoFail.
 
Throttling

DreamKing said:
neotel is monitoring user downloading speed! :mad:

every time I started a thread to download, the speed was fine, after a period of time, the line disconnected automatically. And after reconnected, the thread would be slower than before. But if started a new thread, the speed was fine for the new thread. In the other word, neotel did not monitor individual speed but a single thread download time and speed!

and you cannot have more than three downloading threads in the same time, some of the downloads will be restricted or becoming very slow.
Click to expand...

Some advice
1. Change your location, this is the real world
2. Spend some more time on our forums

Now that I have utterly exhausted myself with that deep and profound message. Neotel hasnt got a usage meter up yet you expect them to have the goodies to throttle? If that was the case then all the Prime unlimited users would have had a little thread all to themselves.
 
Reply

And to add to monkeylover....

We don't have throttling capabilities.

Hugo
 
Neotel said:
And to add to monkeylover....

We don't have throttling capabilities.

Hugo
Click to expand...

But you have, whats this favourite word you guys all love to drop, ah yes, "congestion" which boils down to the same thing as a throttle.:eek:
 
Throttle

furnic said:
But you have, whats this favourite word you guys all love to drop, ah yes, "congestion" which boils down to the same thing as a throttle.:eek:
Click to expand...

now you just being factious...:p

throttle would be what Gary does to you if you lie to him and he doesnt have a flamethrower handy
 
Neotel said:
And to add to monkeylover....

We don't have throttling capabilities.

Hugo
Click to expand...


I don't know what kind of software you are using but it is definitely throttling the speed!

it happened since july this year, after I changed my downloading software, the speed will be getting better. After using the same software a period of time, the speed will be restricted to the lower speed. How do you explain for this? Or changing the port, it will be better as well, how do you explain for this? [Only downloading with no restriction is the “browser”]

Neotel is a liar!

PS: you said you will respond our emails we sent you, but also it is not happening to me!
 
mail

DreamKing said:
I don't know what kind of software you are using but it is definitely throttling the speed!

it happened since july this year, after I changed my downloading software, the speed will be getting better. After using the same software a period of time, the speed will be restricted to the lower speed. How do you explain for this? Or changing the port, it will be better as well, how do you explain for this? [Only downloading with no restriction is the “browser”]

Neotel is a liar!

PS: you said you will respond our emails we sent you, but also it is not happening to me!
Click to expand...

Send me a mail [email protected] and i'll trace the mail log.
ensure you add your username to it.

Hugo
 
Torrent

@ Dreamking

Work for Neotel? Take your head out of the clouds..eeew Anyway I use Vuze as a client and dont get briliant speeds on my flex..It's dependant on time of day mostly. What are you using? What do you mean by thread?
 
If you share some of the guys on the forum might be able to help.

Back to the castle I guess :rolleyes:
 
Neotel said:
And to add to monkeylover....

We don't have throttling capabilities.

Hugo
Click to expand...

Just a note on this. I, more often than not, can only stream videos etc and download files at no more than 35Kb/s. There are occasions where it jumps up to 100Kb/s - 120Kb/s but this is probably 5% of the time in a month.

So how something like my situation occurs I have no idea.

@Hugo
Before your arrival I fought with Neotel to sort this problem out. I had a technician visit my place 10-12 times (he also told me he is THE only call-out techie in Cape Town).

It then got to a point where I was promised a Senior technician would come to my place. I had someone come to my place BUT he was not a senior technician. He even admitted to knowing less than what the initial technician that came to my house numerous times. And on all of the sites and test downloads he did with me, only ONE site resulted in more than 35Kb/s (115Kb/s) and that was a direct Neotel FTP server.

If there are no throttling capabilities then I should be getting more than 100Kb/s all the time instead of 5% of the time.

P.S. I gave up my fight. No one seems to give 2c's about sorting my problem out.
 
@Hugo
Before your arrival I fought with Neotel to sort this problem out. I had a technician visit my place 10-12 times (he also told me he is THE only call-out techie in Cape Town).



If that was Marius then correct, and not sure why someone made an even bigger fool to think that they would sort it out.

I know this we do not have throttling capabilities!!!

Tell you what, PM your number to me, and we'll tlk in the morning.
See if there's something else missing that we can identify...

Hugo
 
Torrents

@ Dreamking,

What do you get on normal downloads through your internet client? Was just thinking about that. My speeds vary quite abit on Vuze with my torrents - but with torrents being reliant on seeds & peers its going to be very difficult to establish what the cause is of your variation in speed.
 
M0nk3yl0v3r said:
@ Dreamking,

What do you get on normal downloads through your internet client? Was just thinking about that. My speeds vary quite abit on Vuze with my torrents - but with torrents being reliant on seeds & peers its going to be very difficult to establish what the cause is of your variation in speed.
Click to expand...

normal: 1Mb/s
slow: 200kb/s or lower
not stable: disconnect often when higher speed
stable: when lower speed
seeds health enough!

any questions?
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X