@Neotel Rep/Hugo. Is Neotel Shapping Us?

L

Luf

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Dear Neotel Rep/Hugo and other Neotel users.

I have a Neoflex data connection at one of my offices. After months and months of bad service my connection has finally been stablised and now i am getting very good speeds (finally - hope it lasts) - speedtest.net JHB - JHB is 2.4mb download - all good there. Browsing is perfectly fast and i can buff a 4min youtube video in just a few seconds. Using HTTP is a breeze now:)

However, P2P/Torrents are ridiculously slow: cant download at more than
3 -6kb/s - a 400mb download takes around 25 hours cos it drops to 0kb/s all the time (day and night). It is really really terrible. (BTW i know exactly how torrents work and not a noob:D)

The exact same thing is happening to two of my mates and at my GFs parents place - good speeds for HTTP/HTTP Dowloads but rediculously slow torrents (they all on Neoflex)

Anyone else having these problems? Are there any solutions

@Neotel Rep/Hugo - please just be honest and tell us if you are shapping- i cant sit here trying to tweak/figure things out anymore.

PS: Called the call centre about this - the guy i spoke to had absoulutly no idea what P2P, torrents and even shapping was - Keep up the good work neotel:sick::sick:
 
according to another thread, Hugo said they don't. However, considering the tower congestion, backhaul transmission problems, and overall quality of service and lack of support, you could say Yes!.

Cancel and come to ADSL @ SAOL - I did, and loving it! ;)
 
Doubt

Hey Guys - We don't do throttling or shaping as far as i'm aware of.
And haven't seen the ability to do it either at this point in time.

I will point it on our conference call coming up, but still need more of you to post in the conference thread as to who wants to sit in on it with networks, i can't just have 3 people saying they'd like to.

This is a chance for all of you to get your questions in to the netowrk team, and i know there are many burning questions you guys have.

Please post there, so i can get final figures in and add you into the conference call..

Hugo
 
LabAnimal said:
according to another thread, Hugo said they don't. However, considering the tower congestion, backhaul transmission problems, and overall quality of service and lack of support, you could say Yes!.

Cancel and come to ADSL @ SAOL - I did, and loving it! ;)
Click to expand...

Got 9 more months on my contract but been in contact with my lawyer and he thinks that i wouldnt have to pay in cos of the problems i am having. I have ADSL at the office as well but would like to use my 15gig Neoflex:(
 
Last edited:
Neotel said:
Hey Guys - We don't do throttling or shaping as far as i'm aware of.
And haven't seen the ability to do it either at this point in time.

I will point it on our conference call coming up, but still need more of you to post in the conference thread as to who wants to sit in on it with networks, i can't just have 3 people saying they'd like to.

This is a chance for all of you to get your questions in to the netowrk team, and i know there are many burning questions you guys have.

Please post there, so i can get final figures in and add you into the conference call..

Hugo
Click to expand...

So then why is everything working perfect except torrents mate?

Thanks for the speedy reply.

PS, your call centre is getting worse and worse. No maneger /team leaders nothing. Staff have no idea about the basics of your products.
 
Last edited:
Luf

I'll run down to networks and check the back end - not sure if they can provide the current architechture or not to prove the a-symetrical analysis i need to see.

Torrents are usually dependant much on load, and thats why i'm sceptical at this time of the year to guess otherwise.

Will revert

Hugo
 
Neotel said:
I'll run down to networks and check the back end - not sure if they can provide the current architechture or not to prove the a-symetrical analysis i need to see.

Torrents are usually dependant much on load, and thats why i'm sceptical at this time of the year to guess otherwise.

Will revert

Hugo
Click to expand...

Thank you, greatly appreciate it.
 
here's the deal

neotel wireless is on a private internal wireless network. You are not directly connected to the internet. when you setup your router to do port fowarding you are only fowarding to neotel's network not the internet. Port fowarding directly to the internet is needed to maximize download speeds since you are connecting on ports other then 80(http).that is why you get such slow downloads. You can test my theory by hosting a torrent at one house then downloading it from other houses on the same neotel network. I bet you get faster speeds.
 
Hmmmm
Neotel Supplies the connection with a valid public address , although the internal network may be on private ranges all traffic should be forwarded as if it was a valid internet address once the flex's ports have been opened.
 
I used to get great download speeds on torrents, used to avg about 170kb/s.
Now im luky if i even get 5kb/s :sick:. http downloads are still going strong though at about 170 - 200 kb/s. So dont know what happend to my torrent download speeds :confused:

edit: im on neotel prime btw
 
Luf said:
Dear Neotel Rep/Hugo and other Neotel users.

I have a Neoflex data connection at one of my offices. After months and months of bad service my connection has finally been stablised and now i am getting very good speeds (finally - hope it lasts) - speedtest.net JHB - JHB is 2.4mb download - all good there. Browsing is perfectly fast and i can buff a 4min youtube video in just a few seconds. Using HTTP is a breeze now:)

However, P2P/Torrents are ridiculously slow: cant download at more than
3 -6kb/s - a 400mb download takes around 25 hours cos it drops to 0kb/s all the time (day and night). It is really really terrible. (BTW i know exactly how torrents work and not a noob:D)


The exact same thing is happening to two of my mates and at my GFs parents place - good speeds for HTTP/HTTP Dowloads but rediculously slow torrents (they all on Neoflex)

Anyone else having these problems? Are there any solutions

@Neotel Rep/Hugo - please just be honest and tell us if you are shapping- i cant sit here trying to tweak/figure things out anymore.

PS: Called the call centre about this - the guy i spoke to had absoulutly no idea what P2P, torrents and even shapping was - Keep up the good work neotel:sick::sick:
Click to expand...

Try this out to test for shaping

http://www.measurementlab.net/measurement-lab-tools

Just about to try it myself
 
Zanadu said:
Try this out to test for shaping

http://www.measurementlab.net/measurement-lab-tools

Just about to try it myself
Click to expand...

Here is my result:

DiffProbe beta release. October 2009. Build 1002.
Shaper Detection Module.

Connected to server 74.63.50.40.

Estimating capacity:
Upstream: 444 Kbps.
Downstream: 492 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 438 Kbps.

Downstream: No shaper detected.
Median received rate: 504 Kbps.

For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe
Click to expand...
 
Glasnost: Test if your ISP is manipulating BitTorrent traffic

Results for your host (41.174.59.159 - 41.174.59.159):
Is BitTorrent traffic on a well-known BitTorrent port (6881) throttled?

* The BitTorrent upload (seeding) worked. Our tool was successful in uploading data using the BitTorrent protocol.

* There's no indication that your ISP rate limits your BitTorrent uploads. In our tests a TCP upload achieved at least 420 Kbps while a BitTorrent upload achieved at most 457 Kbps. You can find details here.

* The BitTorrent download worked. Our tool was successful in downloading data using the BitTorrent protocol.

* There's no indication that your ISP rate limits your BitTorrent downloads. In our tests a TCP download achieved at least 104 Kbps while a BitTorrent download achieved at most 372 Kbps. You can find details here.


Is BitTorrent traffic on a non-standard BitTorrent port (10009) throttled?

* The BitTorrent upload (seeding) worked. Our tool was successful in uploading data using the BitTorrent protocol.

* There's no indication that your ISP rate limits your BitTorrent uploads. In our tests a TCP upload achieved at least 333 Kbps while a BitTorrent download achieved at most 470 Kbps. You can find details here.

* The BitTorrent download worked. Our tool was successful in downloading data using the BitTorrent protocol.

* There's no indication that your ISP rate limits your BitTorrent downloads. In our tests a TCP download achieved at least 145 Kbps while a BitTorrent download achieved at most 436 Kbps. You can find details here.


Is TCP traffic on a well-known BitTorrent port (6881) throttled?

* There's no indication that your ISP rate limits all downloads at port 6881. In our test, a TCP download on a BitTorrent port achieved at least 419 Kbps while a TCP download on a non-BitTorrent port achieved at least 145 Kbps. You can find details here.

* There's no indication that your ISP rate limits all uploads at port 6881. In our test, a TCP upload on a BitTorrent port achieved at least 524 Kbps while a TCP upload on a non-BitTorrent port achieved at least 333 Kbps. You can find details here.


http://broadband.mpi-sws.org/transparency/bttest-mlab.php
 
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