GPRS and VPN's - MTNBB please help!

[MTNBroadband]

We do have a test facility with real ip's but we have to keep it low profile because if it gets swamped we have to shut it down. Managed to keep it low profile for 4 years now. I'll take a risk and say PM me if you want to try this. Also doesn't have much international bandwidth allocated

[GPS]

Hi all
My VPN is down again since yesterday (Thursday, 19h30 approx.)

Same old story: Unable to connect to a Mweb vpn via MTN's gprs. The vpn still works using a normal GSM dial-up.

MTNBB, firewall again?

Anybody else having problems?

Let's see how far I get with the helpdesk this time.

[GPS]

And it works again!

1 call to the correct person and 5 miutes later the VPN works. Technical support at MTN is great as long as you don't deal with the helpdesk / customer support.

Thanks MTN

[MTN083]

thanks GPS - We must have spoken earlier

[johandutoit2000]

And it works again!

1 call to the correct person and 5 miutes later the VPN works. Technical support at MTN is great as long as you don't deal with the helpdesk / customer support.

Thanks MTN

GPS,

Maybe you could let me know what VPN client\server software you are using? Is there any funny port setups? I had this software running perfectly on my Telkom dialup, but it has never worked through MTN ISP. Do you perhaps know what settings should typically change during this migration from Telkom to MTN?

Thanks in advance.

[MTNBroadband]

Hi J

You'll get a call or e-mail from our expert

[Duan]

Helpless desks are everywhere and it is by chance that I found this site.

I have a IMate Pocket PC and in very rare instances does the VPN over GPRS works... It seems to work in certain physical locations and also mostly off-peak.

Does anyone know of a way to get it working??

Please I beg you!!!

[ScrnScrm]

more details please Duan... What backend VPN Server are you using? What APN are you using?

[Duan]

Ok.. Details follows:

I have setup both my PDA and Laptop to connect to the Internet APN and the connection works fine for normal web browsing but it will not allow me to connect to our office VPN.

We have a Windows 2003 server at the office and I am able to create a VPN connection succesfully via Iburst and several other connection services, but the moment I try that on GPRS I receive an error stating that I should check my password / username. The weird part is that in very rare instances it does connect and download my email.

And no there is nothing wrong with the setup at the office. It works fine over any connection except GPRS from MTN.

I have tried nearly everything and it seems that there may be something at MTN's side that blocks VPN access.

Any ideas?

[ScrnScrm]

@duan : PM MTNBB and ask him how to gain access to the APN that dishes out legal IP addresses...

[Duan]

No response....

[rehd]

the apn should mtn.co.za....