I have to deal (and make plans, which is unheard of) with a website move between hosts during office hours because the current host can't give me access to the DNS server through Plesk "because it's on a different server" and won't do the DNS change for me after hours because they don't service requests after hours (I wonder what would happen if their server went down...)
So now I'm forced to do the mail & www switch during office hours (hopefully the ******* got my mail 15 minutes after he replied with his email, which was about 10 min ago that they only do that during office hours. So much for speedy reply, took him 5 hours almost....)
I know I could just do a ticket request from co.za but that takes too long. Doing a website move during normal hours because the hosting company cannot be assed to do something after hours..... wtf! In the past 6 years of moving sites and **** I've had countless late nights moving **** for clients at 23:00 at night and checking them at 3am in the morning to see if the move was successful. OVER A WEEKEND.