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Thread: "Upgrade" back to the old package

  1. #1

    Default "Upgrade" back to the old package

    hi everyone
    does anyone know how do I "upgrade" back to the old package and when can we start doing this?
    they put me on this thing called wireless 2 but i dont really like it, I want to upgrade back to the old 1Gb + 64K throttled
    phone the call center last week but this lady dont seems to know what i am talking about of going back to the old package

  2. #2

    Default

    r00igev@@r, how about answering the OP's question?

    There's alot of members on this forum, who want to migrate back to their old package with the 64 kbps service, before the end of this month.

    What must the members do, to migrate back to their old package?

    1. Phone helpdesk? (They don't answer, they don't have a clue what people are talking about.)

    2. Send the iBurst rep, requesting to be migrated back to their old package? (gcebile.rakharebe@iburstgroup.co.za)

    3. Wait until iBurst gives us the green light to go ahead and change the package?

  3. #3

    Default

    i asked the rep this question today, lets hope 4 a answer by tomoz
    Change is inevitable, except from a vending machine

  4. #4

    Default

    *Bump*

    Hello r00igev@@r?

  5. #5
    Grandmaster r00igev@@r's Avatar
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    Default

    This process will be communicated and finalized before the 9th February 2010. In the mean time you can PM iBurst (or email gcebile.rakharebe@iburstgroup.co.za) to be placed on the list for conversion and feedback.

  6. #6

    Default

    thanx for the reply

    i would love to know how many users will opt to kick this new package and move back to the old throttled enabled packages.
    Change is inevitable, except from a vending machine

  7. #7

    Default

    thanx Ronald
    lets hope there will be some positive feedback

  8. #8

    Default

    r00igev@@r, seeing that you are so very helpful, do you know if/when the new VASs/packages will be announced?

  9. #9

    Default

    Quote Originally Posted by r00igev@@r View Post
    The formal communication is being prepared for release and we'll post it as soon as it is available.
    http://mybroadband.co.za/vb/showthre...-9th&p=3602582

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