Please contact our call center first on 087 720 2020.
Log the query on our website by clicking on the "Happy with us? Not? Tell us why" link, or directly here.
The turnaround time is 24hrs.
Alternatively, send us an email on firstname.lastname@example.org the turnaround time is 48hrs to 72hrs.
If your problem is still not resolved after the turnaround times above, the query can be escalated by sending PM to iBurst. Please supply a reference number when escalating.