Strangely enough I have already had someone contact me to fix it last week.
I shall see if it reflects in the next months invoice and let you know.
Thanks for checking the forums though.
Strangely enough I have already had someone contact me to fix it last week.
I shall see if it reflects in the next months invoice and let you know.
Thanks for checking the forums though.
Only a pleasure:-)
Hi Bubbles,
Can you get someone from accounts to investigate my billing issues please?
I contacted accounts earlier and they said it would be fixed and I would be re-imbersed. This was on 10 April.
reference 001-00-753839.
I have since got my invoices and I've been overcharged close to R3000 in just 2 months.
Also I would like to know how to change my subscription and what the difference in costs would be. But the self-service web page to do so doesn't work.
Regards,
Robert
username on iburst "schuits"
My iburst was at 22gb last night and now I am at -4gb tonight and capped, system broken?
Last edited by diegoa; 05-06-2013 at 11:58 PM.
Mine is all normal so its not affecting everyone. Which doesn't comfort you I realise... Hope you get it sorted.Originally Posted by diegoa
Rebooting my WiFi router sorted this out.
There was a reported issue on the db but I'm sure all buckets will be correctly reconciled on else PM iBurst.
After rebooting my WiFi, all is fixed :P Thanks.
Hi Diegoa
Could you please supply me with your contact details and utid number (00126) so I can assist.
Email me on bubblesmegabyte@iburstgroup.co.za.
Regards
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