MWEB recently, Friday, canceled my uncapped 4MB account with no prior warning. whats worst is that they decided to do it at 5PM Friday afternoon and showed a landing page which directed me to their cape town call center which is only open office hours on monday. so i proceeded to call the 086 tech support number where a gimp was able to inform me that my account had been canceled for "ABUSE" however he could not define what abuse was, he then suggested i speak to his supervisor, since i think he couldn't think of any more ways to reiterate his inability to do anything other then tell me to reset my router and see if that helps! his supervisor was also incapable of doing anything and also was unable to define what abuse was!
We proceeded to actually ABUSE mwebs facebook and their CEO's twitter pages to try and get a response. Some Mweb Guy came back on facebook saying that the Abuse department had informed him that we had our account canceled since they had tried to contact us, which they hadn't, i have no voicemail or emails from them. its funny though how the Mweb Guy could get through to the Abuse department at 9pm on friday night to find out this information, however he still couldn't define what abuse was!
I reckon it retarded for a company to just cancel and uncapped account.
just my two cents on whats happened to me, would dig to hear some comments!