RBM Red Bull Mobile : Enquiries

[emptybruwer]

Can someone plz tell me what i must fill in and where i am n bit new to forums i have precisely the same problem the above..

Sent from my RBM_HD using MyBroadband Android App

[Cell_C]

Can someone plz tell me what i must fill in and where i am n bit new to forums i have precisely the same problem the above..

Sent from my RBM_HD using MyBroadband Android App

Good

first thread as follow:

RBM Redbull Mobile : Enquirers
Good Day All

Please can you repost or post, in this thread any issues you are having.
Connection to:
SMS
MMS
Internet
Account enquirers...

In the following order please.

Number in question :
Contact Number:
Account Type:
Period:
Issue:

*EDIT:Please complete and PM

Regards
~AM~

[emptybruwer]

Number in question :**********
Contact nr:**********
Contract: rbm 200
Period: from march 2011

I can't register on cell c website it says my nr. Doesn't exist?

My other problem is that my minutes from the previous month wasn't brought over as my contract said it would have been?

And wat is up with the call centre can't get through to you guys.system problem!! its really irritating.

Plz help before stop recommending cell c.

[ginggs]

We've found a strange problem with the RBM HD (Huawei U8800 IDEOS X5) phone, when making calls on the 2G network, the other party hears a sound like a dot matrix printer in the background. Heard from a friend of ours with the same phone that he experiences the same problem, he is also in Cape Town. Is this a problem with the phone or with Cell-C's 2G network in our area?

[Ockie]

Cell_C....any feedback on the "Account does not exist" error for RBM users trying to use the Self Service on Cell C website?

[Cell_C]

Cell_C....any feedback on the "Account does not exist" error for RBM users trying to use the Self Service on Cell C website?

Good day

We are busy on it.
and the Red bull and accounts, are aware and are prioritizing.
i should get feed back soon
will post as so as i get

Regards
~AM~

[emptybruwer]

Thanks will be appreciated.

[MightyMuffinMan]

mmm, Will the Motorola MB 525 be getting android updates?

[flarkit]

mmm, Will the Motorola MB 525 be getting android updates?

AFAIK, Motorola will be releasing the Froyo update locally some time this year. It is also possible for you to do the update yourself, if you're brave

[JustinB]

Cell C rep

I "migrated" from Cell C to RBM in March - it was the most painful experience from a customer point of view I've EVER had.

Even up until the end of April, I had outstanding queries on my bill which you guys stuffed up during the transition, to which I receive one liner emails closing my queries when nothing was resolved.

I requested on numerous occasions to speak to somebody higher up to share my experiences so that Cell C can learn - I'd written off the time/energy/money wasted fighting to get refunded some of the items you guys billed me erroneously - but its apparent that nobody at Cell C really cares about delivering good service, they're more concerned with thinking up ways to make "smart" adverts to fight with VC.

Again, I extend the offer to talk to you guys so you may improve and learn from your mistakes - but I will not do it with an agent or their team leader, it just gets lost.

[JustinB]

mmm, Will the Motorola MB 525 be getting android updates?

Root it, install a custom rom from XDA

[VonPickle]

Root it, install a custom rom from XDA

Best thing I ever did

Also having the same problems mentioned here, no SMSs and unable to access the self service portal on the site, have sent a PM.

[Cell_C]

Cell C rep

I "migrated" from Cell C to RBM in March - it was the most painful experience from a customer point of view I've EVER had.

Even up until the end of April, I had outstanding queries on my bill which you guys stuffed up during the transition, to which I receive one liner emails closing my queries when nothing was resolved.

I requested on numerous occasions to speak to somebody higher up to share my experiences so that Cell C can learn - I'd written off the time/energy/money wasted fighting to get refunded some of the items you guys billed me erroneously - but its apparent that nobody at Cell C really cares about delivering good service, they're more concerned with thinking up ways to make "smart" adverts to fight with VC.

Again, I extend the offer to talk to you guys so you may improve and learn from your mistakes - but I will not do it with an agent or their team leader, it just gets lost.

Good day JuistinB

Please can you PM details and contact number, ill call you

Regards
~AM~

[Cell_C]

AFAIK, Motorola will be releasing the Froyo update locally some time this year. It is also possible for you to do the update yourself, if you're brave

that is true froyo seem amazing
will find out if our store will assist with update. ***As that is good point

Regards
~AM~

[Ockie]

Quick question. I ported my number last month....I still have not received a bill from Cell C. When is this supposed to happen and when does the first debit order go off? I nominated the 15th as my debit order date.