Telkom 'ADSL Availability and Speed Checker' web page updated

[rrh]

I was pleased to find that the Telkom 'ADSL Availability and Speed Checker' web page https://secureapp.telkom.co.za/checkadsl/check.htm has been updated, and that my exchange (Parkview) has had its 10Mb line speed restored.

In celebration I spent two hours last evening calling every available Telkom ADSL support number in the vain hopes that I could have my line restored to its previous 10Mb. In the end I gave up - defeated - and logged a service call this morning.

The problem lies in the fact that the call-centre screens are only capable of setting a line to 4Mb ...

If anyone knows of a secret 'phone number that I can call I would apppreciate it ...

I now understand the meaning of Telkom's slogan 'partners for life': if you sign up (i.e. partner) with Telkom expect to have your lifespan severely reduced ...

[Raumas]

Just checked mine, it has also changed to:

"Max speed supported by your exchange: 10240"

Doesn't really mean much to me however, my line can barely supprt 4 meg.

[MickZA]

I phoned 10219 to upgrade; they checked, said my copper only supported 6Mbs and performed the upgrade. Took about 5 mins.

[techead]

whats the point when none of the ISP's have 10mbps uncapped?

[MartyMarts]

whats the point when none of the ISP's have 10mbps uncapped?

MWEB does but it's R2k per month.

[techead]

MWEB does but it's R2k per month.

like I said... no point

[MartyMarts]

like I said... no point

Yeah true

[playkiller no.2]

MWEB does but it's R2k per month.

You will wait donkey years before the price drops to something that the average joe can afford.

[buyeye]

does anyone from the upper highway in durban have a10meg line ?

[Mike Hoxbig]

404 Not Found
Resource /checkadsl/checkADSL.htm not found on this server

Telkom fail again.

[gdiza]

I'm on the phone with Telkom now - they are being as useless as always! 25 minutes and one person is transferring to me from 1 person to another.

[Nerfherder]

It says my exchange supports 10 meg but I'm only getting 4. I live about 200m from the exchange.

*hissy fit *

[Nerfherder]

Telkom fail again.

Im running IE and I had to run the page in compatability mode to get it to work.

[ISP cash cow]

Yeah mine says that it handles 10 Megs but I am not sure if I believe that! I battle with my line at 3 Megs

[Xzib1t]

Gosh, the page does not load in Chrome, had to use IE9 even then it is still messed up (with compatibility mode on)