I need to open a bank account in the foreseeable future. I was recently looking at capitec and what they had to offer. I was quite pleased to see their bank charges (which are like 10% of what ABSA charges ) I also quite like the idea of getting 6% interest on a current account.
However, before i'm opening an account, I would like to know a few details...
1.) Although their saswitch charges are quite low (in comparison) does anybody know where they have their own ATM's and in what major Shopping Centres in the Cape Town vicinity?
2.) How is their customer service (email, teller, phone)? How long does one have to wait generally (queue length, approvals, etc)
3.) How is their Internet banking... and can one use the debit card for online transaction?
Finally, are there any other competitive options from the other major banks...