What is the normal max speed you can achieve using the 4Mb home uncapped?
because it seems i am not hitting 4mb/s but rather more
Yes I did 5.5mbps down and .5 up ill attach screen later, now I must just keep in line with my usuage policy
Last edited by jarrydred; 05-07-2012 at 06:52 PM. Reason: Added link
DNS servers seem to be giving trouble again. Windows troubleshooter agrees.
Changed to Google's DNS and everything is fine.
Why am I still waiting for a 3 minute video to stream on a 4mb line?
My account got suspended for going 4gb over the rolling windows for the second time. Asked them to cancel everything right there and then. No 30 day notice but I have to wait for them to move my line back to telkom.
Sorry WA. The last 4 years were great but the other options out there means I don't have to take threats from my sp any more.
Surely WA should manage their systems better? Also I thought if you went over they just throttled your account depending on capacity and time of day. This type of behaviour on their behalf seems to indicate that they must really be battling and times are tight
The thing is, we have advised our customers that are on our Uncapped service that you need to stay within your thresholds as per your package and if you have gone over the threshold, just slow down your usage so that you fall below the threshold. We never ever want a customer to leave us but we have to follow the process as per our AUP, which all Uncapped customers agreed to when signing up. But again if you stay within the thresholds you will have a smooth and uninterrupted service.