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Thread: Telkom Internet Uncapped User Feedback.

  1. #406
    Super Grandmaster
    Join Date
    Feb 2007
    Location
    Cape Town
    Posts
    28,686

    Default

    My account is still going smoothly, first time since moving to uncapped (launch date) that I don't have performance "issues"

  2. #407

    Default

    Quote Originally Posted by jpmonster View Post
    Youtube is shaped in the day heavily.
    Even the youtube servers on the SAIX network? Pay attention to the 'transferring data' message in the status bar (at least on firefox), I often see it pulling data from a telkom-hosted youtube server.

  3. #408

    Default

    Internet down again, third time in 5 months - great service! Been down since Thursday evening.

    Called the helpline (lol, helpline) on Friday, told to call back during office hours (figured it was because of the public holiday), call again on Saturday, after several disconnects I eventually get through, person tells me they were open on Friday, hmmm. Log call, get sms with ref number and wait. Call again this morning, automated voice says they're aware there's a problem, I hold on to speak to an agent, call gets cut, phone back, same procedure, now get told that I need to phone back during office hours - seriously? It's 10:30!

    Going on one week without internet, FML Telkom.

  4. #409

    Default

    Just had to phone again to have my case 'escalated'. WTF? One week without ADSL isn't serious enough?

  5. #410

    Default

    Is anyone else having serious problems with telkom. Can't keep a constant connection to international or local. Now and then I get decent speeds but overall I'm getting about 5 - 10 KB\s

  6. #411
    Senior Member
    Join Date
    Apr 2012
    Location
    Unknown to man
    Posts
    382

    Default

    Quote Originally Posted by shaunvw View Post
    Is anyone else having serious problems with telkom. Can't keep a constant connection to international or local. Now and then I get decent speeds but overall I'm getting about 5 - 10 KB\s
    well thats telkom

  7. #412

    Default

    Quote Originally Posted by shaunvw View Post
    Is anyone else having serious problems with telkom. Can't keep a constant connection to international or local. Now and then I get decent speeds but overall I'm getting about 5 - 10 KB\s
    Join the club, i get 5 - 10kB/s from 6am - 10pm, my local is fine though.

  8. #413

    Default

    Quote Originally Posted by lilggg View Post
    Join the club, i get 5 - 10kB/s from 6am - 10pm, my local is fine though.
    Telkom said they would shape during the day to 320 Kb\s not to 100Kb\s.
    If this is permanent I'll be moving to MWEB.

  9. #414

    Default

    Quote Originally Posted by shaunvw View Post
    Telkom said they would shape during the day to 320 Kb\s not to 100Kb\s.
    If this is permanent I'll be moving to MWEB.
    Exactly, i moved to their uncapped because i thought the FUP was reasonable according to this:

    6AM to 6PM: Up to 295kbps
    6AM to 10PM: Up to 354kbps
    10PM to 6AM: Up to 384kbps
    No restriction on local traffic

    Unless theres some other FUP i'm missing or they've changed it. Getting less than 128kbps until 10pm, ridiculous.

  10. #415

    Default

    ... and I'm still very happy on the 1Mb/s account!
    ELO: Here is the news...

  11. #416

    Default

    And why is there always Maintenance here:

    Link - To perform Planned Maintenance on the Telkom Network at Durban Central

    That gets posted all the time, keeps giving me false hope that that's the problem.

  12. #417

    Default

    I consistently get >= 100kBps (on the 1Mbps uncapped trial) whenever I look at what I am using (be it local or international), but that is only after-hours, as I have a day job ...

  13. #418
    Super Grandmaster
    Join Date
    Feb 2007
    Location
    Cape Town
    Posts
    28,686

    Default

    Mine is still going strong... only issue I have is the occasional disconnect.

  14. #419

    Default

    Quote Originally Posted by shaunvw View Post
    Is anyone else having serious problems with telkom. Can't keep a constant connection to international or local. Now and then I get decent speeds but overall I'm getting about 5 - 10 KB\s
    Where are you located? If you don't want to disclose publicly, PM me with nearest large city. From the reports, it seems this problem is localised ...

  15. #420

    Default

    Quote Originally Posted by ranger View Post
    Where are you located? If you don't want to disclose publicly, PM me with nearest large city. From the reports, it seems this problem is localised ...
    Roodepoort.

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