My account is still going smoothly, first time since moving to uncapped (launch date) that I don't have performance "issues"
My account is still going smoothly, first time since moving to uncapped (launch date) that I don't have performance "issues"
Even the youtube servers on the SAIX network? Pay attention to the 'transferring data' message in the status bar (at least on firefox), I often see it pulling data from a telkom-hosted youtube server.Originally Posted by jpmonster
Internet down again, third time in 5 months - great service! Been down since Thursday evening.
Called the helpline (lol, helpline) on Friday, told to call back during office hours (figured it was because of the public holiday), call again on Saturday, after several disconnects I eventually get through, person tells me they were open on Friday, hmmm. Log call, get sms with ref number and wait. Call again this morning, automated voice says they're aware there's a problem, I hold on to speak to an agent, call gets cut, phone back, same procedure, now get told that I need to phone back during office hours - seriously? It's 10:30!
Going on one week without internet, FML Telkom.
For short, independent and highly opinionatedfilm reviews --- Friday Night Films
Just had to phone again to have my case 'escalated'. WTF? One week without ADSL isn't serious enough?
For short, independent and highly opinionated
Is anyone else having serious problems with telkom. Can't keep a constant connection to international or local. Now and then I get decent speeds but overall I'm getting about 5 - 10 KB\s
well thats telkom
Join the club, i get 5 - 10kB/s from 6am - 10pm, my local is fine though.
Telkom said they would shape during the day to 320 Kb\s not to 100Kb\s.
If this is permanent I'll be moving to MWEB.
Exactly, i moved to their uncapped because i thought the FUP was reasonable according to this:
6AM to 6PM: Up to 295kbps
6AM to 10PM: Up to 354kbps
10PM to 6AM: Up to 384kbps
No restriction on local traffic
Unless theres some other FUP i'm missing or they've changed it. Getting less than 128kbps until 10pm, ridiculous.
... and I'm still very happy on the 1Mb/s account!
Celine: "I'm not saying you're stupid, I just think you have bad luck when it comes to thinking."
And why is there always Maintenance here:
Link - To perform Planned Maintenance on the Telkom Network at Durban Central
That gets posted all the time, keeps giving me false hope that that's the problem.
I consistently get >= 100kBps (on the 1Mbps uncapped trial) whenever I look at what I am using (be it local or international), but that is only after-hours, as I have a day job ...
Mine is still going strong... only issue I have is the occasional disconnect.
Where are you located? If you don't want to disclose publicly, PM me with nearest large city. From the reports, it seems this problem is localised ...
Roodepoort.
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