MWEB Uncapped ADSL Feedback

[MWEB Guy]

Hi Guys

I've had uncapped mweb since launch, and speeds have always been pretty awesome. For the last while my 4Mbit line struggles to go above 1Mbit. Http downloads max at around 55KB/s. I'm syncing at 7Mbit down, 640Kbit up.

My speedtest to the JHB mweb server (I'm in JHB):

Last Result:
Download Speed: 957 kbps (119.6 KB/sec transfer rate)
Upload Speed: 509 kbps (63.6 KB/sec transfer rate)

Any ideas?

EDIT: Youtube pretty borked as well.

Hi Nuro

Please provide me with your MWEB account details & I'll look into it.

[MWEB Guy]

I have a 4 Meg line, but a 1 Meg account. Tonight most of my downloads go at 4 Meg. Is there something wrong? I don't want to get FUP'ed.

Hi phoneJunky

There will be burst of speed now and then. All you just need to do is adhere to the AUP.

Please provide me with your MWEB account details.

[MWEB Guy]

Download Speed: 1004 kbps (125.5 KB/sec transfer rate)
Upload Speed: 429 kbps (53.6 KB/sec transfer rate)
Latency: -1 ms
Download Speed: 1074 kbps (134.3 KB/sec transfer rate)
Upload Speed: 429 kbps (53.6 KB/sec transfer rate)
Latency: -1 ms
Download Speed: 991 kbps (123.9 KB/sec transfer rate)
Upload Speed: 429 kbps (53.6 KB/sec transfer rate)
Latency: -1 ms
Download Speed: 1122 kbps (140.3 KB/sec transfer rate)
Upload Speed: 432 kbps (54 KB/sec transfer rate)
Latency: -1 ms
my speed

but youtube struggles to play 240p get only about 200kbps max on there
other downloads (not torrents) is verry unstabel and a max of 50kb/s
its jumps between 5kb/s and 50kb/s like mad

yesterday was the same,speed test shows normal,but downloads and browsering was verry slow

on 1mbps uncap

Hi sybertiger

I have refreshed your MWEB account. Please allow for 30min to pass then reboot router and test.

[Nuro]

Hi Nuro

Please provide me with your MWEB account details & I'll look into it.

Thanks. Sent PM.

[phoneJunky]

Hi phoneJunky

There will be burst of speed now and then. All you just need to do is adhere to the AUP.

Please provide me with your MWEB account details.

It is down again to what I am used to. Was just weird that I was getting full line speeds.

[MWEB Guy]

It is down again to what I am used to. Was just weird that I was getting full line speeds.

Hi phoneJunky

Thank you for the feedback. Please provide me with your MWEB account details.

[Nuro]

All sorted. Looking much better:

Download Speed: 5941 kbps (742.6 KB/sec transfer rate)
Upload Speed: 528 kbps (66 KB/sec transfer rate)

Thanks

[MWEB Guy]

All sorted. Looking much better:

Download Speed: 5941 kbps (742.6 KB/sec transfer rate)
Upload Speed: 528 kbps (66 KB/sec transfer rate)

Thanks

Great stuff and thanks for the feedback.

[sybertiger]

still not fixed

my origin download (updating bf3) used to run at 150kb/s+ strange for a 1mbps line

and b4 u reset my acc it was around 90kb/s (the only download that was stable) the rest was horably slow and unstable (not torrents)

but now origin is the same, barly get 40kb/s

youtube runs a bit better than b4

[MWEB Guy]

still not fixed

my origin download (updating bf3) used to run at 150kb/s+ strange for a 1mbps line

and b4 u reset my acc it was around 90kb/s (the only download that was stable) the rest was horably slow and unstable (not torrents)

but now origin is the same, barly get 40kb/s

youtube runs a bit better than b4

Good Morning sybertiger

Did you experience improve throught the course of the evening or are you still encountering the problem?

[Reaper84]

Syber, you cannot gauge your connection on a bf3 update. Origin compresses those files and makes you think you downloading at those speeds. You probably only dl a 1.5gb compressed file but it says you downloading a 2.5gb file. Im sure they do this to look good.

Thats what I found out after numerous updates IMHO

[cybershark]

http://www.speedtest.net/result/2054934812.png Mweb
http://www.speedtest.net/result/2054948772.png WA

Great my 4Mb account is being limited to 1Mb

Yes, I am synched at 4Mb.

ADSL Link 	Downstream 	Upstream
Connection Speed 	4096 kbps 	512 kbps

[MWEB Guy]

http://www.speedtest.net/result/2054934812.png Mweb
http://www.speedtest.net/result/2054948772.png WA

Great my 4Mb account is being limited to 1Mb

Yes, I am synched at 4Mb.

ADSL Link 	Downstream 	Upstream
Connection Speed 	4096 kbps 	512 kbps

Hi cybershark

I'm going to provide you with a test account, please do a speedtest for me when connected to this account. Account details are:

username: guest@telkomadsl
password: guest

With this account, you will only be able to access saix.net. There is a speedtest on the site where you can do the test.

Once that is done, enter the Mweb details and do a speedtest with nothing running at all on the pc.

[cybershark]

Hi cybershark

I'm going to provide you with a test account, please do a speedtest for me when connected to this account. Account details are:

username: guest@telkomadsl
password: guest

With this account, you will only be able to access saix.net. There is a speedtest on the site where you can do the test.

Once that is done, enter the Mweb details and do a speedtest with nothing running at all on the pc.

Last Result:
Download Speed: 3414 kbps (426.8 KB/sec transfer rate)
Upload Speed: 418 kbps (52.3 KB/sec transfer rate)
Latency: 22 ms
Tue Jul 10 2012 09:10:37 GMT+0200 (South Africa Standard Time)

http://www.speedtest.net/result/2054994166.png

[MWEB Guy]

Last Result:
Download Speed: 3414 kbps (426.8 KB/sec transfer rate)
Upload Speed: 418 kbps (52.3 KB/sec transfer rate)
Latency: 22 ms
Tue Jul 10 2012 09:10:37 GMT+0200 (South Africa Standard Time)

Just to confirm, this is the results you get with the Telkom test account I provided,

http://www.speedtest.net/result/2054994166.png

and, this results are with the MWEB account, correct?