MWEB Uncapped ADSL Feedback

[zogas]

hi there i restarted my router,still geting issues 200ms to my broadband and 350 to 400 to international sites

[zogas]

hi there i restarted my router,still geting issues 200ms to my broadband and 350 to 400 to international sites

seems sorted now thanks

[MWEB Guy]

seems sorted now thanks

Hi zogas

Thanks for the feedback.

[nerf]

Hi Mweb Guy

Last week Friday I requested the cancellation of my service with you and still havnt heard from cancellation@mweb.co.za only an automated message with a reff

[MWEB Guy]

Hi Mweb Guy

Last week Friday I requested the cancellation of my service with you and still havnt heard from cancellation@mweb.co.za only an automated message with a reff

Hi nerf

Thank you for letting me know, I will look into this from our side.

[Bar_Rat]

Anyone else having streaming problems?

[MWEB Guy]

Anyone else having streaming problems?

Good Evening Bar_Rat, are you only having trouble with streaming?

[Bar_Rat]

Good Evening Bar_Rat, are you only having trouble with streaming?

Yeah on twitchtv everything is lagging for me but not for my friend at his place.

[MWEB Guy]

Yeah on twitchtv everything is lagging for me but not for my friend at his place.

Thanks for the detail, can you try changing your username realm in your router to @dslmweb.co.za and let me know if that helps.

[Bar_Rat]

Thanks for the detail, can you try changing your username realm in your router to @dslmweb.co.za and let me know if that helps.

It was working fine earlier and i am not really watching now. Was just wondering if it was me. Will check it later because i am busy playing D3 atm and too focused on that to change settings

[MWEB Guy]

It was working fine earlier and i am not really watching now. Was just wondering if it was me. Will check it later because i am busy playing D3 atm and too focused on that to change settings

Enjoy your gaming... Let me know if it persists after the change...

[Bar_Rat]

Enjoy your gaming... Let me know if it persists after the change...

Ok i did test it and it was even worse. Back to @mweb now.

[MWEB Guy]

Ok i did test it and it was even worse. Back to @mweb now.

Thanks, what is it like now? Still the same?

[satanboy]

How do I cancel my MWEB service?

[Bar_Rat]

Thanks, what is it like now? Still the same?

Yeah still the same. Audio is fine but video is broken badly. Barely loads the video