WA disconnecting for anyone else?
Not to be picky, but BCS isn't working, WA can't stream youtube and I've been told IS is a no go...
One thing I can't figure out, is my cheapo axxess just uncapped 4meg account is giving me a 720p stream of the same videos just fine. What is wrong with the IS network
Kindly email email@example.com with your ADSL username and a tracert to www.youtube.com so that we can log a fault for you.
I have had a look but do not seem to find a response to your email citing further problems, thus we presume the problem was resolved. I apologise for that!
General slowness on the VB backbone since last night for me as well, not massively slow get about 0.45 mbps down on my 1 mbps line and gold account through strangely get full 0.42 mbps up, will e-mail support tomorrow if the problem persists.
Just occurred to me that is has just been a year since I switched to OpenWeb Gold.
My, how time flies.
I have only requested a single backbone change in this past year, and apart from the SAT3 and SEACOM failures... have not had anything but full speed and reliable service. Even with a borked Telkom exchange, this account still performs as well as it can, without fail.
So, just a one year anniversary cork pop from me. Thanks MrBEEP. Will see you here for many more to come!!!
I've now been moved to a new IS account, and I've been maxing out my line on all protocols since 11AM this morning. Even during business hours. Finally getting what I'm paying for, certainly a big improvement!
I've had a 4MB Uncapped Gold (DSL Heaven BB) account now for about a week. During the day general surfing is acceptable, even though youtube buffers all the time. Its after hours that have a huge problem with. I've never been able to download faster than 180kbps. As it is now I am downloading at 18kbps. Recon I will have to mail SUPPORT on Monday to get this sorted. Not the kind of performance I was looking for on a brand new account.
Support is currently available.
Please email them on firstname.lastname@example.org with your ADSL username in order to have the issue investigated.
Thanks MrBEEP. Have just done so.
On seedtest.net I am now 3.7Mbps as apposed to the previous 1.6Mbps
Downloads are now 400kbps+ as apposed to 8-170kbps.
Happy? No. Ecstatic more like it. :-)
You guys need to slow down on your service, if word got out you would embarrass the hell out of any other ISP. :-)
THanks alot MrBEEP and the Support Person.