I set up a Telkom e-mail account in outlook express. But it will not send. It does receive. I called 10215 3 times already. Yesterday morning the server were down. Yesterday afternoon the "support" gave me 3 new servers to try none worked. Then he came back and said the server is still down. As I saw no complaints on MyADSL I doudted the excuse. But hey, he is "support" and I must believe him. So called this morning. Same story no send but receive is ok. Now he gives me another send server, I asked why? no the others wont work???? So he asked to look at settings, done so again. Now I must make my Telkom account (not Mweb) the default otherwise it wont work. I disputed that and did it... still does not work, Now he claims I cannot use the alias as an e-mail account address. I said it makes no difference, he insisted so I changed again to the main e-mail address and it still do not work?? Now he wanted to start deleting stuff so I send him to hell and asked to speak to the next tier level. He would not untill he is complete. I shut him off and call again, said to responder he cannot help me and he insisted. Told him to go to hell I went through this 3 times and want technicall support. Cannot give it but he will get someone to call me. Still waiting; this will not happen!
So please tell me the secret what is the issue with a Telkom e-mail account that does not work with the details they sent me?????????
I set up many e-mail account in the past and never had an issue. Must be something simple like the username or something
PS Oh Ya one other thing "had" ! to change was the connection. "It must be the local conextion the Any available setting would not work. How pathetic. So you see my frustration. That why I had to become rude.
Patience costs time and time costs money