Wondering if anyone has any experience with this. I got a Neotel line as at the time I thought it would be better and easier to install than Telkom. Since then I have had endless issues. They have replaced the handset twice, I cannot access the internet and makes calls at the same time which I was never informed of (so every time I use ftp someone seems to call when the transfer reaches 80% and it crashes), the dialer never works on my mac and the helpdesk can never get it right to mail it to me so I need to go to the help centre, etc (before this gets too long).
My issue is now that I want to move to Telkom I am told the Neotel number cannot be moved to Telkom. All my company branding has this number and I thought this was exactly why number portability was introduced. Anyone have any ideas on what action I can take.