Ok so my NeoBroadband Fibre 15mbps went down about 20 min ago. Can't get a response from their call centre and their website is also down. Anyone else notice this?
Neotel Down?
Ok so my NeoBroadband Fibre 15mbps went down about 20 min ago. Can't get a response from their call centre and their website is also down. Anyone else notice this?
Just spoke to their call centre in India who confirmed that many circuts are down... :-(
Gah, my fibre also dead YAY
See if you guys can ping 196.220.62.128. That is our mail server in cape town. i seem to be able to ping that - but nothing else.
Also having little or no connection tonight
Just spoke to their Enterprise Service desk after waiting for about 15 minutes in the queue. Apparently they have quite a few issues with connectivity.
S*** perfect timing, the boss stayed late and is doing work, well trying... I'm trying to fire up the old adsl
back up *touch wood*
According to an internal contact in Neotel, there was a layer 2 break between Megawatt Park and somewhere else. Not sure why that would affect the whole country. Apparently the circuits are now converging.
It seems all international and some local are down. I can get onto google and mybb atm.
101: Basic Steps
Yeah I'm experiencing the same thing with international. Google local cache via CINX is up but I'm experiencing major packet loss in Cape Town.
Just got an email from Neotel:
Dear Customer,
Outage Description: Internet services are affected due to a major outage in NSB pop.
Current Status: Work in progress
This is with reference to the service impact on your circuit. Traffic on the circuit is affected due to a major outage in NSB POP at Johannesburg.
Our teams are working to resolve the issue.
It appears the international links are now almost all converged.
Wait, that was premature. Local working, international broken on Fibre and WiMAX again.
We have had our fibre link since October last year. From then till now, it is been down around 8 times. With about another 4 reports of hectic packet loss.
We got our dsl line in June last year. It has been down once.
all seems to be working again on this side, this is the only downtime we have had since ours was installed in November.
My only other problem is that I find youtube to be somewhat slower when compared to ADSL has anyone else noticed this?
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