Facebook   Twitter    YouTube    RSS Feed    Android App    iPhone and iPad App     BlackBerry App    
Subscribe to Newsletter



Page 2 of 2 FirstFirst 12
Results 16 to 26 of 26

Thread: 8ta Cut Me off at 9.56GB on 10GB bundle :mad:

  1. #16

    Default

    8ta rep where is your response regarding this ??? As this is clearly not an issolated issue... 8ta is njot providing me with my full 10240mb of data ! Im so sick of having to fight for something i pay for this is ridiculous !

  2. #17
    Party Liaison Shake&Bake's Avatar
    Join Date
    Jan 2007
    Location
    Cape Town
    Posts
    21,003
    Blog Entries
    1

    Default

    Having the same issue with just normal prepaid - I buy 100MB at time and when I get to 5MB, I get my web connection paused.
    Frustrating - 1st hiccup and dislike that I've experienced thus far with 8ta.
    Financial Advisor with Old Mutual.
    PM a Brother for Financial Wealth, Funeral and Life Cover.

  3. #18
    Grandmaster
    Join Date
    Nov 2010
    Location
    The land of Sobriety
    Posts
    3,432

    Default

    How do you guys monitor your data usage?

    I am using a 3G router, is there a way for me to monitor mine? at times i have 3 devices connected so i cant only monitor my laptops usage.

    Im pretty sure i don't use 10GB every month but i always get the portal screen.
    - Insert Signature Here -

  4. #19

    Default

    Netlimiter, than set the associated adapters to only be monitored or do individual counters per qdapter etc, its great piece of software

  5. #20
    Grandmaster
    Join Date
    Nov 2010
    Location
    The land of Sobriety
    Posts
    3,432

    Default

    Quote Originally Posted by vatteva View Post
    Netlimiter, than set the associated adapters to only be monitored or do individual counters per qdapter etc, its great piece of software
    Thanks i will try that.
    - Insert Signature Here -

  6. #21
    The poster previously known as Qwikslver Chevron's Avatar
    Join Date
    Oct 2007
    Location
    Joburg
    Posts
    18,293

    Default

    Quote Originally Posted by microduma View Post
    I was cut off yesterday at about 00H13 while having used only 622 megabyte of the allowed 10 000 megabyte on 8.ta Midnight Surfer

    Interesting- my 8.ta reception was stronger than in a long time when it happened.

    In my opinion, 8.ta Go Big/ Midnight Surfer may have been over-subscribed, and 8-ta may thus be controlling consumer consumption Eskom style- by data blackout until the next 24 hour period.

    your internet access has been paused because your data bundle is almost depleted. Dial *180# to purchase a new bundle, or open your browser for more options.
    Other users have said that midnight surfer usually kicks in at 00h15. So you were probably using your daytime bundle.

  7. #22

    Default

    Onnet.8ta.com, when you're connected using 3G.

    Quote Originally Posted by StonerStuart View Post
    How do you guys monitor your data usage?

    I am using a 3G router, is there a way for me to monitor mine? at times i have 3 devices connected so i cant only monitor my laptops usage.

    Im pretty sure i don't use 10GB every month but i always get the portal screen.
    Never pat a burning dog

  8. #23

    Default

    Quote Originally Posted by vatteva View Post
    8ta rep where is your response regarding this ??? As this is clearly not an issolated issue... 8ta is njot providing me with my full 10240mb of data ! Im so sick of having to fight for something i pay for this is ridiculous !
    Hi
    We would like to investigate.
    Please email your 8ta number, contact details and description of your query to social@8ta.com.
    Please mention MyBroadband and your username in the subject line.
    Thank you
    8ta

  9. #24

    Default

    Quote Originally Posted by GeForce View Post
    Also my first month "You have used 9249 MB of data and have 0 MB available". I can still live with that if it weren't for the fact that after the 2nd week my connection kept dropping and weren't nearly as fast as it was before. I send an email about it but got no response whatsoever.
    Hi
    We did request feedback on your case 693381.
    Thank you
    8ta

  10. #25

    Default

    Quote Originally Posted by microduma View Post
    I was cut off yesterday at about 00H13 while having used only 622 megabyte of the allowed 10 000 megabyte on 8.ta Midnight Surfer

    Interesting- my 8.ta reception was stronger than in a long time when it happened.

    In my opinion, 8.ta Go Big/ Midnight Surfer may have been over-subscribed, and 8-ta may thus be controlling consumer consumption Eskom style- by data blackout until the next 24 hour period.

    your internet access has been paused because your data bundle is almost depleted. Dial *180# to purchase a new bundle, or open your browser for more options.
    Quote Originally Posted by Jhercules View Post
    Yeah wtf? I have only used about 350mb and this morning my data bundle was depleted according to them. I am so sick of all the issues with 8ta.
    Quote Originally Posted by latro View Post
    I can vouch for getting that sms, and was planning to make a stink about it but totally forgot.

    Personally I'm running 2 smartphones on the 2+1gb special.

    Have depleted several of those packages and got "paused" everytime they were almost done.

    The "paused" data did carry over when I purchased another special, but I only checked once, not the other times I loaded bundles.

    So I take it you will lose the "paused" data if you don't add another package before the expiry date which sucks.

    And I had a total blackout of service after 12 last night, think they worked on the network our something, as I was able to connect, but no throughput.
    Hi
    We would like to investigate.
    Please email your 8ta number, contact details and description of your query to social@8ta.com.
    Please mention MyBroadband and your username in the subject line.
    Thank you
    8ta

  11. #26
    Master
    Join Date
    Feb 2008
    Location
    Parkhurst, Johannesburg
    Posts
    625

    Default

    In response to the original post, and as noted in one of the early posts, in your first month, you only get pro-rata data. You don't get the full 10 Gig. You will get the full 10Gig in the first full month.

    Also worth noting that if you are on the Internet 5 (10Gig pm x24) you also don't get billed at the end of the first month. 8ta/Telkom explained that they need a full month before the first invoice is sent out.

Page 2 of 2 FirstFirst 12

Tags for this Thread

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •