don't even know why I still on iburst, I mean why do I bother to trust iburst again. maybe just because the deal looks good?
anyway, here is the story, had iburst since I move into this country, great deal and service for 2 years, was on month to month until octerber 2011, I fall myself into the iburst trap again, now I'm on 25+ max package with 2 mb modem for 545 per month I think.
like story from everyone, speed is crap, help line and mail is useless since they give only standard answer, technician can't do much cause of the hardware and congested tower.
so I decided to see if can atleast stop this crap myself, I want to iburst at menlyn, no technician there at all, only sales, and mot to mention they dont even use iburst for they system, no coverage according to them, so I can't even show them the speed I have, and sales admitted that speed around menlyn area is bad too.
so, back to topic, I ask any solution to slow speed, the answer is as aways.....widow, antenna, technician.....etc....
therefore, result as normal, no solution.
so I ask to cancel the contract, I was shock regarding the penalties, I have to pay what ever is remain for my contract, there for, for me is 20 months left X 549 = 10980
, the worse part is , you paying for the stuff you not gonna use, so, why bother to cancel? you have to pay no matter what, so rather keep it.
furthermore, I ask to downgrade my package to the least they can , which is that 500 mb per month for 49 rand with stander usb modem.they provide I think.......but,I have 2mb modem, plus they won't allow any fish to slip away do they ?
after calculation, I have to pay 100 activation fees, 1200somthing rand penalty, and 380 sothing permonth for that 500 mb package with 2mb modem, WTH is iburst charging for?
so I calculate quick I mind, I have pay almost the same as 25+ package but only getting 500mb, and the most shocking is, 500mb package with 2mb modem, the modem wi end up cost something like 7200 rand at end!
so, now I'm stuck to this iburst trap, can't really cancel or downgrade untulk 2013 October!
what else should I try? any suggestion?
P.S. currently own a 8ta 10 + 10 gig , R299, works 21 Times better than iburst.