Firstly a bit of background:
I sent my phone in a few weeks ago for repairs as it was shutting down randomly, so anyway, Im going to fetch it on Saturday. When I got the call from 8.ta they said yes my phone is back and they upgraded software and replaced the speaker.
Now if the phone works, then it’s all good and well. But if not, and I can prove it to them, can I ask them to replace the phone, rather than to send it away again?
The phone is not older than 6 months and I took it out on contract.
I just wanted to know, should I get there and the same issue occurs.