MTN BIS DOWN

**nabzo** · 26-02-2012 01:37 PM

hi guys is anyone also experincing down time on blackberry since last night my BB was down i called 1555 and they tell me yes and in order for it to be fix i must call in bu still not fixed ....

**Kosmik** · 26-02-2012 01:41 PM

Mines fine, Durbs

**nabzo** · 26-02-2012 02:13 PM

i guess some of you people Are lucky mines not working its doing the same what it was doing the last time it was down

and this is so annoying

**mh348** · 26-02-2012 07:02 PM

My main phone has also been down the entire day

. I'm on MTN (based in NW).. The problem is only affecting certain lines, as my brothers phone is fine... I also have a 8ta line (mtn roaming) which is working fine.

**MonTage** · 27-02-2012 09:45 AM

Mine is down, and i'm in durbs, except my Colleagues works fine.

**mh348** · 27-02-2012 09:55 AM

I'm also still Offline

. Currently on hold on MTN 1555 call center for the last hour..

**mh348** · 27-02-2012 11:39 AM

Useless MTN 1555 agent, makes me try everything I already tried... Waited over 1 hour for some to answer the call

.. She says the RIM issue was only affecting Prepaid & top-up customers..

I'm on contract so it's not the same issue... I'm going to try a SIM Swop now...

I asked the bloody agent to "reset" my blackberry service (bis), she says she can't & should call Accounts Dept for that..

**Looney** · 27-02-2012 11:48 AM

MTN are bloody useless. My father and gf are experiencing the same problems. BIS is not working for them, they have tried doing battery pulls and nothing. The stupid useless monkey at MTN wont help me because I do not pass his security check (I am not the owner of the account). No **** sherlock, the owner of the account is lying in hospital!

**mh348** · 27-02-2012 11:58 AM

Originally Posted by Looney

MTN are bloody useless. My father and gf are experiencing the same problems. BIS is not working for them, they have tried doing battery pulls and nothing. The stupid useless monkey at MTN wont help me because I do not pass his security check (I am not the owner of the account). No **** sherlock, the owner of the account is lying in hospital!

You can try Manually, registering the device on the BIS network..

options > device > advanced system settings > host routing table > register now

*I just called the local MTNsp store and the guy told me that they just had a contract customer with the same issue, whereas the call centre claims only Prepaid customers are having issues... I'm just waiting for the guy to check my account and call me back.

**MandM** · 27-02-2012 12:09 PM

I'm also having issues. My connection jumps from GSM to 3G with BIS service and then back to GSM. I have a MTN Topup contract.

**Pearson6** · 27-02-2012 03:58 PM

My woman is also have the same problem and now its mine.......I mean wat can I do about it? Anyone worked out a fix for this as yet? Cause its going to break up a happy home.

**mh348** · 27-02-2012 04:42 PM

I called the MTNsp store again, the guy say's there were another 5 or 6 people with the same issue.... He can't do anything, all we can do is wait...

Stupid MTN 1555 call centre won't acknowledge the problem is with BIS/MTN, calling them again to see if there is any updates..

**Frogstar** · 28-02-2012 08:15 AM

mtn prepaid, same issue. my wifes phone stopped working yesterday afternoon and then 4 hours later mine stopped. We are in Cape Town. mtn are useless in explaining and have no idea whats wrong. wonder if RIM has fallen over again?