Please email [email protected] so that we can investigate.
On the 10Mbps Unshaped Uncapped (Gold).
DL's have been wildly unpredictable this weekend, right now it's hovering at 200Kb, p!ss poor for a premium paid service. Given how it's constantly bouncing between 100Kb and 950Kb p/s I suspect some throttling/QoS happening on I.S's side.
I am load balancing between them. 50% of all connections I make go through Mweb, and 50% go through Openweb.
I've been running over 700 connections, through 10 large torrents, for a day. The split the torrent connections between the lines.
Both lines are 10mbps, and can peak at about 850-900 KB/s, so that is basically 7 mbps.
The Mweb line averages 3.5 mbps. It basically runs at full capacity the whole time. (account limit)
The Openweb account is averaging 0.9 mbps. The highest that it has been was 1.8 mbps for a few seconds.
Midway through my testing I switched the accounts between the two lines. No change was seen.
I am terribly disappointing in this Openweb product. I wish it could just live up to their rhetoric. I know that I will be cancelling and just buying two 4mbps Mweb uncapped accounts. They will at least run full speed during the day and night.
It's not really about getting that 10mbps speed once in a while. When that clock strikes 7 and my speed doesn't jump up to at least 5mbps then this product is a waste of my time and money.
If you are experiencing a problem, please please please email [email protected]
We cannot assist if you simply post on this forum.
Please email us. Please
Kindly email [email protected] with your MyADSL nickname and ADSL username. I'm afraid we cannot identify you based on a forum post.
Sure 130gigs is excessive, but that is no excuse for these kinds of useless responses. Speedtests are timing out & the response is buy after hours uncapped? 20kbps on HTTP and its blamed on shaping? Purposefully ignoring OP while helping everyone else? WTF
I'd be seriously pissed at this stage...
If your clients are seeing "raw capacity stats", with multiple logins, then how come Afrihost and Axxess (and any other providers for that matter) doesn't have the problem?
The raw stats is an issue we are working on, which will be resolved with the launch of our new CP later this year.
We do not have the same agreements that the other ISP's have with our upstream providers. We sell multiple networks, where some ISP's only sell access to one specific network.
However, as per the latter, the raw bandwidth stats is a problem which will be addressed.