
Originally Posted by
AvatarS
I had the same issue with Nedbank. I had tried to discuss this with them, and so did the broker handling my other policies, and they were beyond rude and refused to consider even lowering the insured amount to the loan amount.
I was in the same position as you - a loan of around R40k and an insurance policy for more than triple that. I eventually just moved the loan over to Standard Bank, which didn't have such ridiculous requirements - my existing policies were more than sufficient.
Before I did so, I did speak to someone in the offices of either the long-term insurance ombudsman or banking ombudsman, who indicated that they were not allowed to refuse to reduce the amount or insist on taking it out with them. I didn't pursue this as it would take about about 3 months for them to consider the case, and it was just easier to move it.
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