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Thread: Neotel customer base doubles

  1. #16
    Super Grandmaster
    Join Date
    Aug 2008
    Location
    Western Cape
    Posts
    5,315
    Blog Entries
    1

    Default

    Had a Neotel phone in my office for 3 years. It works about 70% of the time. Tired of complaining, nothing happens. Also a router with a switchboard. Voice quality is horrible. Complained, so they sent a guy to fit an aerial. No better. So they sent another guy who took the aerial away and came back the next day to put it back. Said it would fix it. It hasn't. When you call the number during the 30% downtime, a message says your call cannot be connected. So phone their 0860 number, go through all the motions over and over. But let you be one day late with payment, then they call you inquiring about payment. Phone got cut off in Jan as by mistake, book-keeper paid R1451,00 instead of R1541,00. No inquiry why R90 short, they just cut the line. Deposited the R90 cash on a Friday, had to wait until following Wed to have it restored. Asked them to make it a debit order and filled in forms, but nothing happened except got call to say not paid, and when queried debit order form, knew nothing about it.
    Things won are done; joy's soul lies in the doing

  2. #17
    Grandmaster
    Join Date
    Oct 2007
    Location
    South of the Jacarandas and north of the Jukskei
    Posts
    3,652

    Default

    So when can I have an adsl line? Or fibre priced at adsl prices?

  3. #18
    Grandmaster
    Join Date
    Aug 2007
    Location
    Johannesburg
    Posts
    4,194

    Default

    emailed them with some questions on their products and never got a response. Great start.

    anyway Im just waiting for them to bring out a competitive home broadband solution. R80 a gig is not competitive.

  4. #19

    Default

    Capacity for 1 million customers?

    If I'm not mistaken, Vodacom and MTN have upwards of 20 million customers each.

    Neotel seems determined to be the underachieving loser at the dumbass end of the class.
    ATTENTION: Bloody dishonourable SCAMRAL agent and clones

    Trying to bait me into replying to your troll posts is not going to work.

  5. #20

    Default

    Why do they have ANY subscribers? It seems they don't cover South Africa at all, unless the map is wrong?

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