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Thread: Huge thank you Amobia!

  1. #1
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    Thumbs up Huge thank you Amobia!

    Long story short, I got really frustrated playing League of Legends on my 8ta connection due to the more and more frequent disconnects on their network (seems others are experiencing this too). I have an Amobia uncapped connection at home which has never really worked well for gaming but to be fair I was warned about this when signing up. It's used for e-mail, browsing and downloading.

    In desperation I phoned their helpdesk, explained my problem and asked if they could help me out (LoL is the only game I play). They said they couldn't promise anything but would check it out and phone me back the next day. Well, they phoned me back at the time they promised they would and asked me to test but alas, I still experienced a lot of lag and thought that was the end of it. I wasn't unhappy with Amobia - they at least were willing to help me and I couldn't fault their service! In my mind, it was a long-shot anyway, I understand the disadvantages of an uncapped connection.

    To my surprise Amobia phoned me back again a day later and asked me to test once again! I wasn't very optimistic but this time around it worked brilliantly and has continued to do so. Huge thank you Amobia for going that extra, extra mile. You guys rock and I get to play LoL without worries of constant disconnects!

  2. #2
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    Awesome. Thanks for the heads. Will be signing up on return from honeymoon.

  3. #3
    Super Grandmaster SharkBait's Avatar
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    If I can game on their uncapped account as well, I will get it 2. I was on their capped packages and loved it for online gaming, but the topup prices killed me.

  4. #4

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    Hi Martin,

    Please do a ping test to : quake.isgaming.co.za as I'm interested in getting this ... waiting 2 yrs for my adsl line ...
    (⊙▂⊙✖ )

  5. #5
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    Quote Originally Posted by Gozzy View Post
    Hi Martin,

    Please do a ping test to : quake.isgaming.co.za as I'm interested in getting this ... waiting 2 yrs for my adsl line ...
    Code:
    C:\>ping quake.isgaming.co.za -t
    
    Pinging quake.isgaming.co.za [196.38.180.28] with 32 bytes of data:
    Reply from 196.38.180.28: bytes=32 time=14ms TTL=50
    Reply from 196.38.180.28: bytes=32 time=14ms TTL=50
    Reply from 196.38.180.28: bytes=32 time=15ms TTL=50
    Reply from 196.38.180.28: bytes=32 time=13ms TTL=50
    Reply from 196.38.180.28: bytes=32 time=15ms TTL=50
    Reply from 196.38.180.28: bytes=32 time=16ms TTL=50
    Reply from 196.38.180.28: bytes=32 time=51ms TTL=50
    Reply from 196.38.180.28: bytes=32 time=15ms TTL=50
    Reply from 196.38.180.28: bytes=32 time=17ms TTL=50
    Reply from 196.38.180.28: bytes=32 time=14ms TTL=50
    
    Ping statistics for 196.38.180.28:
        Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 13ms, Maximum = 51ms, Average = 18ms

  6. #6

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    Wow not bad at all........ thanks Martin, I think I might just go this route....

    Thanks bro
    (⊙▂⊙✖ )

  7. #7
    Super Grandmaster SharkBait's Avatar
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    Those are pretty good for uncapped.

    My site survey has been booked.

  8. #8
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    Quote Originally Posted by SharkBait View Post
    Those are pretty good for uncapped.

    My site survey has been booked.
    I'm glad you're considering them. Honestly (and in the interest of full disclosure) the only issue I've EVER had with Amobia was a billing screw-up in my first month of using them. They needed to bill me pro rata as I didn't sign on at the beginning or halfway through the month and they messed it up. To make up for it - they upgraded my connection speed for the duration of the following month at no extra charge. I can guarantee you that you won't see many other ISP's doing this! I'm really happy with them and I'm really hoping that when I move at the end of this year, the new suburb also has Amobia coverage.

  9. #9
    Super Grandmaster SharkBait's Avatar
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    I was with then last year, but then I did the stoppid thing of trying to relocate to dubai.

    I am back now and even though I can get telkom, I still prefer AMOBIA. They will be at my place on monday @ 8am-ish.

  10. #10
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    Quote Originally Posted by SharkBait View Post
    ...and even though I can get telkom, I still prefer AMOBIA.
    Same here!

  11. #11

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    Same here, my site survey is next Tuesday...let's hope I'm propperly "covered"
    (⊙▂⊙✖ )

  12. #12

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    sawireless@sawireless-System-Product-Name ~ $ ping quake.isgaming.co.za
    PING quake.isgaming.co.za (196.38.180.28) 56(84) bytes of data.
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=1 ttl=46 time=13.7 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=2 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=3 ttl=46 time=13.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=4 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=5 ttl=46 time=10.7 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=6 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=7 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=8 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=9 ttl=46 time=10.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=10 ttl=46 time=12.7 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=11 ttl=46 time=10.5 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=12 ttl=46 time=14.6 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=13 ttl=46 time=12.5 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=14 ttl=46 time=13.4 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=15 ttl=46 time=10.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=16 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=17 ttl=46 time=13.9 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=18 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=19 ttl=46 time=10.8 ms
    ^C
    --- quake.isgaming.co.za ping statistics ---
    19 packets transmitted, 19 received, 0% packet loss, time 18011ms
    rtt min/avg/max/mdev = 10.560/12.187/14.647/1.208 ms

  13. #13
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    Quote Originally Posted by sawireless View Post
    sawireless@sawireless-System-Product-Name ~ $ ping quake.isgaming.co.za
    PING quake.isgaming.co.za (196.38.180.28) 56(84) bytes of data.
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=1 ttl=46 time=13.7 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=2 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=3 ttl=46 time=13.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=4 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=5 ttl=46 time=10.7 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=6 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=7 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=8 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=9 ttl=46 time=10.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=10 ttl=46 time=12.7 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=11 ttl=46 time=10.5 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=12 ttl=46 time=14.6 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=13 ttl=46 time=12.5 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=14 ttl=46 time=13.4 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=15 ttl=46 time=10.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=16 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=17 ttl=46 time=13.9 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=18 ttl=46 time=11.8 ms
    64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=19 ttl=46 time=10.8 ms
    ^C
    --- quake.isgaming.co.za ping statistics ---
    19 packets transmitted, 19 received, 0% packet loss, time 18011ms
    rtt min/avg/max/mdev = 10.560/12.187/14.647/1.208 ms
    Let's quickly look at what's wrong with this post:
    - It unsolicited.
    - It provides absolutely no context as to the product being demonstrated. Is it capped/uncapped? Is it shaped? Are we even comparing apples to apples here? Where is the test being run from? For all we know this could have been run from your server room.
    - This is a thread thanking an ISP for their excellent customer service. If you're planning on taking a cheapshot why not at least link to a similar thread of your own where someone is praising you for going the extra mile instead of posting ping results?

    No thanks sawireless - I don't like ambush marketing. If your service is good, let it speak for itself on these forums.

  14. #14
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    +1 @martin

  15. #15

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    Martin put your money were your mouth is and pop around to my house and do a test...

    as i see it you don't have the balls to pop around, rather hide behind you words and your computer..

    love or hate me...

    i have nothing to hide.....
    Last edited by sawireless; 31-03-2012 at 09:30 PM.

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