Does anyone know where to complaint about the post office?
80% of my international parcels arn't getting to me - they're getting to SA, as they are returned to sender - I'm just not getting the slips... the call center is useless as they can't find the international tracking number on their system.
The post office where the mail goes says its the depo - I occasionally get a "FINAL NOTICE" a week AFTER I've collected the item.
In January I had two LOCAL items sent back because I didn't collect them, I got the slip after they were sent back...
Its extremely frustrating, the number the post office gave me just rings, customs office rings engaged, customs at the airport in Jhb says they can't help me I need to call Cape Town customs.
I'm expecting 5 parcels all sent in Feb - only one has arrived... (and I didn't get the slip, the only reason I got the parcel is because I was arguing with the guy in the post office about one they sent back, and I only got the slip that day, and he recognized my name).