So I recently took out 2 contracts with Cell C- the Active Chat 100 with the Galaxy S II. On one of my contracts, I requested that my old prepaid number be ported across to Cell C. This was done via the call centre (084 145).
To the point of the story, my number is still not ported despite having the phones and contracts since the 22/03/2012. I have had numerous problems, some of which were beyond Cell C's control.
I need my number ported across ASAP as I use it for business purposes and it would be an inconvenience to have to change my number when I requested otherwise. The call centre and Cell C stores have given me the run around (customer service refers me to the porting division, who refers me to the sales division, who refers me back to the customer services division, of which two people there actually tried to assist me), and my prepaid service provider can do nothing on their end. I am currently using my other contract which expires this week.
Anyone else I can contact to have this resolved?