I have a major challenge to solve an email problem after I started using a vodacom issued curve 8520 on the Virgin network.
It keeps on giving me the "Your device had a problem connecting to the server" when I try getting into the email settings to try and change my password. This even though BIS/BBM runs without any problem.
Virgin staff apparently did a "security wipe" on the phone at one on their stores which solved the other problem (i.e. SMS sending and receiving), and also had my Gmail account running again after they had their technical staff on the line for more than a hour and had me provide them with my Gmail account detail, including the password.
It seems that they managed to get this done on the "network side" because when I change my Gmail password via a different internet device, the 8520 does not allow me the change the password on it by giving me this "connection to the server" error.
Any idea how to solve this problem.