MTN is acting like a dictator. diciding what you should use and not even when it comes to your own money, you cannot get a refund for anything on prepaid. disgusting service.
Let competition commission sort it out.
Surely this is unethical? Users should just start boycotting MTN, not exactly a great network anyway
MTN users should start defecting at once.
High time the SA consumer pulls its finger out of its a$$ and move over to other alternatives.Service providers have previously spoken out against MTN’s decision to block these numbers, and it seems likely that either individual or collective action will follow soon.
But you and me know that this won't happen as the SA consumer is too lazy to do anything, and want somebody else to sort out this issue.
Ok so to summarise: No-one should use Vodacom cause they are stupidly expensive. No-one should use MTN cause they are full of carp. Hmm who's left, only Cell C then I guess...
is mtn loosing money over this? not potential earing, they not paying anything extra?
Telkom: "Resistance is futile, your money is ours!"
I will be voting against MTN with my feet at my next upgrade. I am tired of poor internet services wherever I go. Now I have poor reception in my area for voice calls. Complaining has made no difference. Now this. Next upgrade bye-bye MTN
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MTN is basically forcing their subscribers to make international calls at higher rates when cheaper options are available at no cost to MTN. Is there any worse PR than this?
Is there any info on how this value added service works- I don't understand the articles explanation. If cell c is offering the service, and it allows cheap international calls, how is MTN even involved in this?
The benefit is that the caller is only paying for a local (Cell C) call and not paying a premium for international, and in some cases could use bundled minutes.
If you call New York directly from an MTN phone you pay considerably more per minute, and cannot use bundled minutes, and if you are on contract you need to have international calling unbarred for it to work.
Currently, it seems that if you dial from an MTN cellphone to such a local service, your call is barred.
XConnect does not run such a service but we were providing international routes for many of the service providers who offer this, and there were a lot of MTN customers using the services, myself included.