I have never in my live experienced such bad service (from a service provider) as from MTN
After a long struggle and many conversations later a agreement was made by a manager that he would have given a reference number through to me so that i can use that in the future for our agreement and so that i can do my payment for monies still owed to MTN.
Today,still nothing received and also after having been treated badly by one of their customer care people and one of their supervisors?? First the supervisor threatens me with the legal department and every time I want to speak rudely interrupts me and then yet again speaking to a customer care person being uninterrupted and not given chance to speak??
Why do I pay these people for a service that every now and then drops calls,drops internet connection and then above that to get the worst costumer service i have ever experienced ??