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Thread: Can Telkom CallCentre hang up on you??

  1. #1
    Super Grandmaster Budza's Avatar
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    Angry Can Telkom CallCentre hang up on you??

    I'm trying to dispute my bill. Got Telkom to call me back on my cellphone.

    The tool on the other end is deliberately misunderstanding me, and on top of that keeps contradicting themselves.

    I asked not to be transferred, but they tried anyway. When they got to the please hold, I lost it and called her out on being useless

    Anyway, I've gone into some kind of loop now, where the hold music comes then goes every few minutes. Not sure what the tool is doing...

    Call has lasted 25min so far: I've plugged the phone in, and am tempted to just leave it to see how long I can keep Telkom paying for their uselessness.

    I'm on CellC, so hopefully there's some MTR revenue in it for them, as an added bonus to costing Telkom

    Will update when call ends to note duration. Leaving it until I have to leave this afternoon would be sweet.

  2. #2
    Grandmaster Scooby_Doo's Avatar
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    You do know that you pay if you call from a mobile?
    =====
    If trees could scream would we be so cavalier about cutting them down. What if they screamed all the time for no reason?
    =====

  3. #3

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    hope you have your battery charger with you.

    I'm trying to dispute my bill. Got Telkom to call me back on my cellphone.

  4. #4
    Super Grandmaster Budza's Avatar
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    Quote Originally Posted by Scooby_Doo View Post
    You do know that you pay if you call from a mobile?
    Ja.
    Quote Originally Posted by Budza View Post
    I'm trying to dispute my bill. Got Telkom to call me back on my cellphone.
    Don't have to pay for them calling me though?
    Last edited by Budza; 26-04-2012 at 12:57 PM.

  5. #5

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    Quote Originally Posted by Scooby_Doo View Post
    You do know that you pay if you call from a mobile?
    Read the post again

  6. #6
    Super Grandmaster Budza's Avatar
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    Quote Originally Posted by biena View Post
    hope you have your battery charger with you.
    Sterkte- I've got it.

    I hope to keep this up all day.

    I hope the bonehead is locked out of her phone, and can't achieve anything for the rest of the day- some report should show somewhere that she's done nothing all day. She'll probably be promoted though

  7. #7
    Grandmaster Scooby_Doo's Avatar
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    My bad
    =====
    If trees could scream would we be so cavalier about cutting them down. What if they screamed all the time for no reason?
    =====

  8. #8

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    Driving Telkom into bankruptcy one cent at a time

  9. #9
    Super Grandmaster Budza's Avatar
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    Quote Originally Posted by biena View Post
    Driving Telkom into bankruptcy one cent at a time
    Fscken hope so!

    I have a charger at office, and a car adaptor too. Might try to keep this up for the whole weekend

    /Any chance the whole 'This is Telkom Calling you back, please press 1 to accept' thing could count as a collect call? IE, I pay? This could backfire horribly...

  10. #10

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    I doubt it. They would have had to advise you.

    And yes, they do hang up on you.

  11. #11

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    lol

    Budza the maverick!

  12. #12
    Super Grandmaster Budza's Avatar
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    Update: Call was ended after 45min.

    45min of MTR to CellC

    Now I'll try again...

  13. #13
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    Telkom call centres are the worst :0

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