Folks, I am not at all telecom hardware savvy but have to resort to a DIY solution because it’s turning out that 8ta/Telkom’s customer service is totally crap.
I’m in the market for mobile broadband because I don’t have a telephone line at home. 8ta seemed to have a good promotion (2 GB + 1GB promo) so I signed up. Only after the customer service person I was dealing with had given me a SIM card and redeemed my data bundle purchase (so the clock on my 60 day prepaid data bundle has been ticking since Saturday) did 8ta tell me that they have no 3G modems in their store! Turns out that the Rosebank Telkom Direct store also doesn’t have modems and all the “Participating Dealers” near me don’t have 8ta modems either!
I’ll have to buy a modem from another mobile broadband provider and have decided to buy Cell “C’s Red Bull MOBILE Huawei E367” modem. Could someone please do me a favor and explain to me in simple terms how to setup the Cell C modem to work with my 8ta SIM?
Many thanks in advance for your help!