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Thread: How does this work Mweb and FNB

  1. #1
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    Default How does this work Mweb and FNB

    Have an mweb talk account and Fnb connect account, made a call from fnb to mweb which is a voip call and got charged for it, did the same from mweb to fnb connect, and same result, got charged. How does this
    work as the calls i made were both internet calls. Anybody please explain why are they charging for internet calls.
    Last edited by TSpeed; 10-05-2012 at 12:52 PM.

  2. #2

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    Quote Originally Posted by TSpeed View Post
    Have an mweb talk account and Fnb connect account, made a call from fnb to mweb which is a voip call and got charged for it, did the same from mweb to fnb connect, and same result, got charged. How does this
    work as the calls i made were both internet calls. Anybody please explain why are they charging for internet calls.
    Probably best if you mail them and ask.
    But my guess would be they view of "on-net" calls is in their own number range (Which sucks, I know)

    Eg. 087 575 XXXX to 087 575 XXXX if free, but 087 498 XXXX to 087 575 XXXX is not free...

  3. #3

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    Quote Originally Posted by TSpeed View Post
    Have an mweb talk account and Fnb connect account, made a call from fnb to mweb which is a voip call and got charged for it, did the same from mweb to fnb connect, and same result, got charged. How does this
    work as the calls i made were both internet calls. Anybody please explain why are they charging for internet calls.
    Because it's different providers so you are actually making ofnet calls. Which means the providers have to pay interconnect fees.

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    Hi sidai, agree with you, and this defeats the purpose of free voip calling. I was using my own cap and they charge me for the call.

  5. #5

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    They are not "internet" calls. They are calls, FNB routes the call to Mweb via its VOIP PABX, whether you used mweb voip or an mweb landline is beyond the scope, you called off the FNB Phone network.

    IF you used FNB connect in both places it would have been free, and I am assuming the same for Mweb<>Mweb.
    http://www.jawug.za.net/ - Because information should be free!
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    encrypted, if you say they route the call through telkom pstn, then i will agree with you that it is not a internet call. otherwise this stays an internet call. the final communication between the 2 are directly to each other P2P through udp on the internet. This is exactly the same as 2 compamies running a asterix pabx on each site, and if configured correctly, will route the call through internet.
    Personally i think it is just another way of making money and using terms such as "termination" and "offnet" to charge the average user.

  7. #7

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    So the costs associated with creating and running a VOIP network should be recovered on a few Telkom calls ?


    Did you know when you SMS MTN from Vodacom, MTN don't pay Vodacom a single cent, but charge the user 80c.
    That should be free. It's a tiny data packet, but they justify (some of the) the cost since it takes staff and equipment to run the service.

    IF you don't want to pay then http://www.skype.com
    http://www.jawug.za.net/ - Because information should be free!
    http://www.geekz.za.net/ - Random tech, rants and ravings

  8. #8
    The poster previously known as Qwikslver Chevron's Avatar
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    Quote Originally Posted by encrypted View Post
    So the costs associated with creating and running a VOIP network should be recovered on a few Telkom calls ?


    Did you know when you SMS MTN from Vodacom, MTN don't pay Vodacom a single cent, but charge the user 80c.
    That should be free. It's a tiny data packet, but they justify (some of the) the cost since it takes staff and equipment to run the service.

    IF you don't want to pay then http://www.skype.com
    +1

    Running a VOIP network isn't free. Setting up those connection agreements isn't free either.
    Quote Originally Posted by dualmeister
    Stab him in the neck with a pencil. I find this usually makes them less chatty.

  9. #9

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    Quote Originally Posted by TSpeed View Post
    encrypted, if you say they route the call through telkom pstn, then i will agree with you that it is not a internet call. otherwise this stays an internet call. the final communication between the 2 are directly to each other P2P through udp on the internet. This is exactly the same as 2 compamies running a asterix pabx on each site, and if configured correctly, will route the call through internet.
    Personally i think it is just another way of making money and using terms such as "termination" and "offnet" to charge the average user.
    Are you sure it's a direct p2p connection between the two phones? My suspicion is that there's a PSTN breakout in the middle there.

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    Thanks Sinbad, that is what i am trying to find out, if there is a PSTN inbetween the calls, then i understand the charges.

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    Qwikslver, i am running a Free Voip service and it not costing me a cent, i just make sure my internet is connected and pc's are on. The software is 100% self sustaining and does'nt require any maintenance. Sip accounts can be created via internet.

  12. #12

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    Quote Originally Posted by TSpeed View Post
    Qwikslver, i am running a Free Voip service and it not costing me a cent, i just make sure my internet is connected and pc's are on. The software is 100% self sustaining and does'nt require any maintenance. Sip accounts can be created via internet.
    There's a difference between running a small free voip service, and running a large infrastructure with multiple public breakouts, people paying for the service and thus expecting some specified level of service etc. Consider bandwidth for instance... If you had 1000 subscribers and they all called at once, your adsl line might not cope. Especially if you are breaking the calls out to PSTN so there is no p2p in play...

  13. #13

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    It's meant to be that FNB connect to FNB connect calls are free only, any other provider you call from FNB connect means you will be charged!

  14. #14

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    Exactly! Each VoIP Provider charges other VoIP Providers to Terminate Calls on their Network, in the same way that the MTN, Vodacom and Cell C charges Telkom to Terminate calls on these networks. There is a cost to running Infrastructure and Capacity that is required to accommodate for these Transits. If there was no interconnect, there would be no way of a Provider making money on Inbound calls which uses their Infrastructure and Interconnects - which they pay for, if even over IP.

  15. #15

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    I am not sure where the notion of
    'VoIP is FREE' comes from, but one should remember that VoIP is merely a TECHNOLOGY which is replacing PSTN.

    Like how there are PSTN Exchanges, SS7's and various other call termination facilities, VoIP also requires exchanges which we call Point of Interconnect Locations (POILs).
    These POILs costs hundreds of thousands of US Dollars to establish and much money to maintain.

    When one providers POIL sends a call to another providers POIL, the receiving provider charges a fee called Inter-connect fee. This small ICASA regulated fee barely covers various expenditure such as port fees, fibre lines, NOC maintenance, and a long list of expenses to run a network.

    In the past, providers attracted customers to join their network by providing free on-net calls, but as they grow, this service becomes expensive to maintain. Carriers now charge a small fee for their on-net calls as it does cost money to run and maintain this network. In South Africa, it costs at least 6X more than Europe.
    Providers also pay ICASA a 1.5% fee from any profit realised by rendering licenced services.

    As VoIP becomes the mainstream technology for telecom carriers, 'FREE VoIP' will be something of the past.

    Now you CAN run VoIP technology over a private network. Some phones such as SNOM can call to another peered VoIP phone. You can also use Asterisk PBXs etc. Remember that the broadband connection,and PBX maintenance is still costing you money, hence not entirely 100%.

    As soon as you 'break-out' to a Provider's network, you will need to pay a fee.

    Hope the above explains it from a carriers point of view.
    Last edited by mo_to; 12-05-2012 at 03:41 PM.

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