What is "Check your SNR and attenuation numbers." There is talk of Telkom upgrading 1Mb customers to 2Mb - so I will hang on.Originally Posted by TheRift
What is "Check your SNR and attenuation numbers." There is talk of Telkom upgrading 1Mb customers to 2Mb - so I will hang on.
Don't think you read what I said. I have a 10Mbit line, but using a 4Mbit Mweb account. The mweb account limits me to 4Mbit. The line itself is sync'ing at 10Mbit. Best I can do for you here is get a screenshot of what my DSL modem is reporting. The speedtest is only going to show you how well mweb controls my 4Mbit account.
Try giving them a call and ask them to check and test if they can bump the speed up. When I called in a couple of weeks ago to report a noise issue they immediately wanted to drop me down to 4Mbit. Line worked like a charm, but I didn't find that an acceptable fix so had them leave it at the flakey 10mbit until someone came out to check the actual issue.They still haven't upgraded the dslam I'm connecting to, still only getting 4Mbps on GDMT. I should make some friends with the Telkom techies, get them to move me to a 10Mpbs port
SNR=Signal to Noise Ratio, attenuation= urhh... attenuation ... how the signal degrades over the line. Modem should have it listed somewhere, depending on modem of course.
Well, if they're going to bump up the speeds from 1Mbit to 2Mbit and continue that trend then they better start dropping the price of the 4Mbit/10Mbit.
The fun and games continue in Parklands.
So last Sunday my line once again went on the blink. This time it looked like I'd been hooked up to 2 lines. Even calling 10210 resulted in 2 calls being established. Eventually the owner of the other line called his own line to talk to me because his girlfriend called his home number only to find my wife answering the phone! :P
Logged fault on Monday, by Wednesday morning the line was fixed. Back to a 10Mbit sync and one voice line.
Today, out shopping, get a call from Telkom technician about the fault. Tell him all was sorted on Wednesday. I get home, ADSL is dead. Call 10210 and now the line will not sync on anything over 4Mbit where it was hooked up at 10Mbit last night.
Why would that be? Could this mean I've been changed over to another lesser capable DSLAM port?
Last edited by TheRift; 30-06-2012 at 03:35 PM.
All 4 meg will be transferred to IMAX DSAM where possible, very soon it is part of the upgrade of the 384 and 1 meg lines to alleviate congestion on the GDMT DSLAMs .They still haven't upgraded the dslam I'm connecting to, still only getting 4Mbps on GDMT. I should make some friends with the Telkom techies, get them to move me to a 10Mpbs port
If it walks like a duck and kwaks like a duck ..its a duck
Meaning what in terms of sync speeds available?
Is my thinking correct in that I might have been moved from a 10Mbit capable port to a 4Mbit one overnight?
No reason for them to do that ( unless the IMAX is full and they had a fault on the last port so you had to go to Gdmt DSLAM) ,the policy is to move all 4 meg and above to IMAX DSLAMs.
Have a look if your router says Gdmt or ADSL2 if ADSL2 then it is IMAX DSLAM.
If it walks like a duck and kwaks like a duck ..its a duck
My router (Netgear with DGTeam) won't be much help there as it allows you to set the modulation used. It syncs on either Gdmt or ADSL2+.
Well I don't know what they're up to 'cos the thing was a stolid 10Mbit sync last night.
I think I'll try them later in the week or wait for the next line fault (which is inevitable)
So they called me again about 30 minutes ago. Told the technician what's happening and asked nicely to be switched back to the original setup. Now back up to 8Mbit. Not as good as before, sadly, and have just a 10dB SNR. Previously had 10Mbit sync with a 12-14dB SNR.
This time round I had to set to Gdmt modulation to get it to sync. So, yeah, FNfal it looks like they are indeed busy with those IMAX DSLAM things. Kinda crap that they don't give you more than 4Mbit on it though.
What does IMAX stand for
What does IMAX stand for
A technique of wide-screen cinematography
Posting Permissions
Reply With Quote
Bookmarks