Can not dial out, but can receive calls - Whats up VDC?

[OGroteKoning]

Last night when I got home, I saw I had a voicemail. So I did the natural thing and dialed 121. But the phone did not connect. So I tried this a couple of times and thought my phone is broken (it's a Samsung Galaxy S2). I thought the VDC network is down but saw that I have a full signal. I tried another sim in the phone and same issue. So I tried both sims in my older Nokia N97 and I could dial out. This kinda worried me as I don't want to give in my S2 for repairs since it will be weeks till I get it back. My wife could phone me on the S2 and I could receive the call, but I could not phone out.

Next step for me was our famous friend Google - I saw other also having similar problem, but for slightly different reasons. Nonetheless, I followed some instructions and got it solved.

So I got into "Network Mode" on the phone and there are three options:
1 GSM/WCDMA (Auto mode)
2 GSM only
3 WCDMA only
I selected GSM and tested the phone and all of a sudden I could make and receive calls.
This morning I reverted back to option 1 and tall is fine.

Vodacom ... please explain why this happens. Thanks

[MR.C]

It could be "line 2" is in use instead of "line 1".
That might be in call options but I have no idea of how samsung menu tree looks.

[OGroteKoning]

Thanks, but it is normal again now. I would appreciate if someone from Vodacom can please explain this to me

[OGroteKoning]

Bump ........

[Ockie]

Bump ........

How rude. Buy me a drink first! tsk.

Could have just been a temporary glitch...or it could also have been a phone thing. Did it resolve itself or did you reboot?

[marine1]

Yesterday I could not receive calls but could make calls

[OGroteKoning]

How rude. Buy me a drink first! tsk.

Could have just been a temporary glitch...or it could also have been a phone thing. Did it resolve itself or did you reboot?

Sorry OC .... I will fax you a R100 ... then you can buy yourself a beer ...
Nope - it is not temporary. I work in Jhb and stay in Pta. When I am at work, there is no problem, but when I get close to home, this problem occurs.

It doesn't matter if I reboot or not, this problem still exists.

What is the difference between GSM and WCDMA?

[Ockie]

Sorry OC .... I will fax you a R100 ... then you can buy yourself a beer ...
Nope - it is not temporary. I work in Jhb and stay in Pta. When I am at work, there is no problem, but when I get close to home, this problem occurs.

It doesn't matter if I reboot or not, this problem still exists.

What is the difference between GSM and WCDMA?

WCDMA is a different kind of cellular technology that is used in countries like the States. What phone are you using? Have you logged a call yet for this problem? Does anyone else in your house or neighbours experience the same problem?

[OGroteKoning]

WCDMA is a different kind of cellular technology that is used in countries like the States. What phone are you using? Have you logged a call yet for this problem? Does anyone else in your house or neighbours experience the same problem?

I have a SGS2
No I have not logged a call.
I will test tonight with my wife's phone.

In "Network Mode" on the phone and there are three options:
1 GSM/WCDMA (Auto mode)
2 GSM only
3 WCDMA only

What should the options be for South Africa?

[Ockie]

I have a SGS2
No I have not logged a call.
I will test tonight with my wife's phone.

Ok...if she has the same problem...then I will log the call for you on the system. Let me know tomorrow morning ok?

[OGroteKoning]

Ok...if she has the same problem...then I will log the call for you on the system. Let me know tomorrow morning ok?

Thanks OC, I will do so

I think my CSC might be different on my phone because in "Network Mode" on the phone I get these three options:
1 GSM/WCDMA (Auto mode)
2 GSM only
3 WCDMA only

What should the options be for South Africa?

[Ockie]

Thanks OC, I will do so

I think my CSC might be different on my phone because in "Network Mode" on the phone I get these three options:
1 GSM/WCDMA (Auto mode)
2 GSM only
3 WCDMA only

What should the options be for South Africa?

Looks like WCDMA on the Samsung refers to 3G. Could be that I got the terminology wrong. On my RAZR is reflects as 2G and 3G in network settings.

[OGroteKoning]

Thanks for the replies - I will report back tomorrow morning.

[jannievanzyl]

Thanks for the replies - I will report back tomorrow morning.

GSM = 2G
WCDMA = 3G

Looks like there was problem on your local 3G tower.

[Lordpiet]

you have been soft locked . . .