I purchased the 24GB/12mnth package on 31 May and activated it on 1 June. The Current Balance on the Cell C software on 1 June then showed it enabled as well as the data remaining from my 2 other data bundles: the 3GB(365 days)+stick for R599 and the 3GB pre-paid I bought later.
Here's the screenshot showing it:
For the first 10 days of June data was deducted from the 24GB/year (2GB/month) bundle, while the other data remained unused. This is what was confirmed by Cell C shop staff before I bought into this 24GB deal.
Yesterday all remaining data on my other 2 bundles disappeared. All that remains is what is left from the 24GB/12mnth deal. Here is yesterday's Current Balance showing the disappeared bundles:
What happened to my other data?
Besides this mysterious disappearance (now the Cell C shop staff say the other bundles were used first!), I was hoping it would be possible to top up the 2GB/month with other data bundles that do not expire in 30 days. Is this not possible?
Thanks Cell C for this rip-off.