Afrihost Uncapped ADSL Feedback

[Spyk3r]

I'm in Somerset West, 021 852 number, if that helps. Lemme know if you need my username. I will only be able to test tonight.

I am alarmingly close to you

021 851 xxxx number...

[blunt]

We're looking into the high ping times and slow speeds some have mentioned. We're not too sure what the cause might be, but as soon as I have some answers, I'll post them here.

Those having problems, can you give me an idea of what areas you are in?

021 705 area, plumstead cpt

[Freakboy]

When I check my usage graph I see that almost every day my downloads drop to below 300Mb p/hr for the 2 hours between 21:00 and 23:00.
After 23:00 it goes back up to full speed (4Mb).
Area is 012 653 XXXX

[AfriMan]

When I check my usage graph I see that almost every day my downloads drop to below 300Mb p/hr for the 2 hours between 21:00 and 23:00.
After 23:00 it goes back up to full speed (4Mb).
Area is 012 653 XXXX

021 705 area, plumstead cpt

I am alarmingly close to you

021 851 xxxx number...

Please PM me your usernames and ADSL line numbers, it will make it easier to investigate the issue on this side.

Thanks guys

[colin87]

I am alarmingly close to you

021 851 xxxx number...

No surprise there, seems that Somerset West's ADSL is not up to scratch.

[Spyk3r]

No surprise there, seems that Somerset West's ADSL is not up to scratch.

I havent had too many problems... i think this is something to do with IS, rather than exchanges or lines...

check these out:

http://www.speedtest.net/result/2016576939.png - Telkom account (capped)
http://www.speedtest.net/result/2016578097.png - Afrihost Uncapped
http://www.speedtest.net/result/2016580144.png - Afrihost Capped

[colin87]

Wish my exchange supported 10MB, max I can get is 4MB.

Don;t have any other accounts to test with, only have Mweb and Afrihost uncapped

[blunt]

When I check my usage graph I see that almost every day my downloads drop to below 300Mb p/hr for the 2 hours between 21:00 and 23:00.
After 23:00 it goes back up to full speed (4Mb).
Area is 012 653 XXXX

I do find that speeds during the day are totally fine most of the time and the slow downs are usually at night, i don't have a usage graph though.

When the slow downs happen I have noticed that ping times seem fairly unaffected.

[AfriMan]

Thanks for PM-ing me your usernames and ADSL details. I'll be investigating this further and let's see what we can find out. So far only Cape Town numbers though ... anyone else experiencing this in other areas?

[Spyk3r]

Thanks for PM-ing me your usernames and ADSL details. I'll be investigating this further and let's see what we can find out. So far only Cape Town numbers though ... anyone else experiencing this in other areas?

Hi Afriman,

I think that I have figured it out...

I think that due to the (probably) massive uptake of your uncapped accounts, the POP that has been put in cpt isnt managing with the increase in volume in the Western Cape. If People in GP haven't had any issues, then the only thing it could be is the amount of IPC that is available to IS in the Western Cape?

does that make sense?

[AfriMan]

Hi Afriman,

I think that I have figured it out...

I think that due to the (probably) massive uptake of your uncapped accounts, the POP that has been put in cpt isnt managing with the increase in volume in the Western Cape. If People in GP haven't had any issues, then the only thing it could be is the amount of IPC that is available to IS in the Western Cape?

does that make sense?

Makes sense, i'm checking into this. I also see a few threads citing issues on Western Cape exchanges, though I haven't received notification from Telkom regarding this.

I'm still waiting for some feedback from our network engineers regarding this.

[blunt]

I doubt it's a Telkom exchange issue if the pings aren't affected.

[Herr_SturmGeist]

Hey Afriman,

Getting similar slowdowns here in Stellenbosch, haven't quantified anything yet but sites feel more sluggish since the weekend and some images don't load on the first go on heavier sites like Engagdet, will PM you details.

Perhaps demand is catching up to the networks down here

[kohlhtor]

My speed this morning is not faster I get 600 kb/s normal I get 610 kb/s last night I was getting full line speed watt is 610 kb/ s I'm in port elizabeth

[AfriMan]

Hey Afriman,

Getting similar slowdowns here in Stellenbosch, haven't quantified anything yet but sites feel more sluggish since the weekend and some images don't load on the first go on heavier sites like Engagdet, will PM you details.

Perhaps demand is catching up to the networks down here

My speed this morning is not faster I get 600 kb/s normal I get 610 kb/s last night I was getting full line speed watt is 610 kb/ s I'm in port elizabeth

Thanks for the feedback guys, I have your PM's, will be looking into this ASAP