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Thread: Mid-month top up gone?

  1. #1
    Master
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    Default Mid-month top up gone?

    So it's the 18th and we did not get our Mid-month top up on the 15th.

    Posting from my phone as I cannot get into our account details on iBurst's website to check what is happening due to some XML file error.

    Where is our top up for our Max25+ package?

  2. #2
    Grandmaster isie's Avatar
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    Default

    AFAIK no mid month top up anymore its now split between after hours and regular
    so max 25 is 25GB anytime and 25GB after hours
    Some times the internet is so slow, it would be faster to just fly to Google's headquarters and ask them this $h1t in person.!

  3. #3
    Master
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    Well ain't that just peachy.......

    If the website actually worked I could have checked to see this.

  4. #4
    Master
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    Default

    And the XML error happens on my phone as well.

    Thanks iBurst.............how the hell am I supposed to get work done today if I cannot login to buy bandwidth on the website?

  5. #5
    Grandmaster isie's Avatar
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    Default

    Quote Originally Posted by Bursty-dude View Post
    And the XML error happens on my phone as well.

    Thanks iBurst.............how the hell am I supposed to get work done today if I cannot login to buy bandwidth on the website?
    try now I managed to get in
    Some times the internet is so slow, it would be faster to just fly to Google's headquarters and ask them this $h1t in person.!

  6. #6
    Master
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    Default

    I also managed to buy bandwidth finally. After struggling since last night.
    I did phone the "Help" desk half an hour before the website worked again and got told "The wesite is working" and the call ended.

    Pathetic to just end a paying customer's call. Oh well, nothing new....

  7. #7

    Default

    So if you were getting mid month top up, does it mean you are still paying the inflated rate of the previous packages?

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