Hello there, i have been using a blackberry for a few months now, not even a year. My main reason for getting a blackberry was of course for the "free" data that was advertised. I also wanted to download movies and music which i was also told i could do. My contract is R199 per month and i of course thought i was going to save on data. I was also told from a few friends and inside friends at Vodacom that i should only download from Blackberry "friendly"sites. The way i had this tested normally was with my cousin who also has a blackberry but on prepaid. I would ask her to test which sites she could download from while she literally only had her BIS fee of R60 loaded onto the phone. I had about 2 sites which i normally accessed. I then started downloading movies from the blackberry browser only from these sites only, and was charged very little. I could download movies, music, series and whatever i wanted really and it was always in avi format and it seemed to be compressed as well. One month my charges were as little as .59c Even if my charges went to R60 i was ok with it as thought it was still amazing for all the movies i was getting. On the 2nd June 2012 however the unthinkable happened. It was in the morning, i started downloading, i remember the speed that morning was incredible and i managed to get 3 movies and about 7 episodes of a series. I did this all in less than 30 minutes. A few minutes therafter my line was soft locked telling me i exceeded my call limit, i called the assistant and could not believe my ears when she informed me that i had accumalated R621 worth of data usage. I wanted to cry. They first told me it was a data error that caused my line to lock. A few days later i was informed my bill has escalated to R998. A data investigation was put through and the data department sent me a spreadsheet of all my downloads that morning, it showed that i had made 70 connections. Anyway, i tried to argue with Vodacom telling them that i always use these sites, how can i be charged this month? They say the "sites" i use were hidden from Blackberry before and this month the "sites" must have been noticed and that is why the charge went through. This sounds ridiculous. I dont know what to do, i am so upset. I was told i could pay this off but still, if i have been deceived or misled by Vodacom somehow, please can anyone assist me.