Like one of the earlier replies, the sales consultant I dealt with when I took out the Mofaya deal was also proactive. He told me up front that at month 13 the price would increase to R349, as that would be the end of the promotion. All I did a couple of months ago was upgrade to the R201 2+2 at R179 and took out a data sim for the modem that I got with the Mofaya deal.
I don't pay taxes, I pay royalties
Pieter Dirk Uys
Vodacom loves rubbing their hands in glee at unsuspecting customers who don't send written notices.
Its as if they think the customers desperately want to pay a higher rate when their contracts expire.
There are only 10 types of people in the world: those who understand binary, and those who don't.
Thanks for all ur help and effort in verifying my cancelation details, much apreciated
Please explain why Vodacom who sends SMS's about any promotions will not send a SMS reminder that you will be billed more than double the original rate if you don't cancel in writing?
Is "because they dont have to and you must remember what you read in fine print 12 months ago" really the best answer for the consumer?
I'm clearly not the only one who was ripped of here, even though we did phone to cancel the contract.