Facebook   Twitter    e-mail newsletter    YouTube    RSS Feed    Android App    iPhone and iPad App     BlackBerry App    


Results 1 to 3 of 3

Thread: MTN - 3G Billing issues & MyAccount webpage broken!

  1. #1

    Default MTN - 3G Billing issues & MyAccount webpage broken!

    Hi,

    Is anyone else having issues with MTN Data.

    I had over 2 Gig's of data as per the MTN webpage -"MTNInternet - my balance " on Wednesday - The next day I get an sms to say it is softlocked.

    The MTN webpage http://www.mtn.co.za/Internet/MyAcco...s/Balance.aspx gives an runtime error , so I can't view my available data.

    I have checked my current usages online on Nashuamobile.co.za and it is sitting at over R3000
    Nashua says its MTN issue.

    so now, my 3G is softlocked (at R2750 higher then my softlock limit of R250) , and I got a potential R3000 bill...

    Can anyone assist?

  2. #2

    Default

    Also very worried about that. More or less the same thing. Bill is normally about R200, and now they say I have a unbilled account of R1500! Don't know what it means and there explaining doesn't mean a thing.

  3. #3

    Default

    The unbilled balance is the amount prior to calc any discounts, etc so just check up with them (call 808). That said, they don't seem to be helpful as I've had a similar prob and I'm still waiting on their feedback.

Similar Threads

  1. First time on MTN contract Billing issues?
    By Chevron in forum MTN Broadband and Mobile Internet | LTE, HSPA+, HSDPA, HSUPA, 3G, EDGE and BIS
    Replies: 4
    Last Post: 08-02-2011, 02:02 PM
  2. Mweb billing issues
    By Wotsit in forum ADSL ISP Discussions
    Replies: 1
    Last Post: 09-12-2010, 09:59 PM
  3. Billing issues after contract extension
    By chop in forum MTN Broadband and Mobile Internet | LTE, HSPA+, HSDPA, HSUPA, 3G, EDGE and BIS
    Replies: 2
    Last Post: 18-06-2009, 05:53 PM
  4. Billing issues with Neotel
    By LabAnimal in forum Neotel NeoConnect, NeoFlex and NeoBroadband
    Replies: 7
    Last Post: 13-02-2009, 03:50 PM
  5. MTN Accounting and Billing Issues
    By xrapidx in forum MTN Broadband and Mobile Internet | LTE, HSPA+, HSDPA, HSUPA, 3G, EDGE and BIS
    Replies: 18
    Last Post: 09-04-2008, 03:20 PM

Tags for this Thread

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •