We booked the flight on 26th June which we used our vitality card to book a flight for my brother and nephew (5 Years Old) from Cape Town to Durban which came to the total of R1920.
We first booked with vitality and noticed we chose JHB-Durban and we redid the booking we only got to choosing time page so never put in details or card details so we redid it with correct details Cape Town to Durban putting every details plus payment details.
The booking Info got emailed to my brother so we told him to check if every info was correct we checked also and it was correct when finalising the booking, but his printed flight statement said JHB - Durban instead.
We checked our credit card and we got charged twice so R1920 came off twice which came to R3840 so thats another error on website.
Fix our flight details please with no charge and refund the R1920 since this is unacceptable that our details were wrong and we got charged twice cause of the error on the website session since it wasn't our fault on user end since we checked the details 3-4 times before submitting.