Hi All. I'm having a problem with my laptop with win 7. It randomly freezes then automatically reboots while in the frozen state. It sometimes does it constantly even after the reboot and other times it probably happens every 40min or so.
When windows reboots i get the windows error message which takes me to the error dmp file but i cannot open it and even if i could i would not understand it to determine the problem.
Initially i thought it was overheating so i did the thermal paste over and checked the fan. doing this did bring the temperature down but still did not eliminate the problem. The temperature now hovers between 40 to 60 degrees.
I then checked the ram, that too was in order.
can someone please help me identify the problem. It an HP Pavilion DV3 laptop with a intel 2.1GHz core 2 duo and 3gig ram.