r DNS Problem
Q: Why is it that GridHost will not point my domain to ns1.mydomain.com but UniForum Will?
I have a resellers account in the U.S. (cheaper option)
I purchased [example-1.co.za] domain name from GridHost, where I was given the impression that I would have full control over my NS pointers. To my dismay, GridHost will not allow me to point to ns1.mydomain.com. I am told that the reverse DNS on my server is not setup correctly. GridHost says that their domain Registrar will not allow this DNS configuration because the forward and reverse DNS don't gel. GridHost maintains that these rules are not their own but the rules of the registrar. Therefore they cannot comply with my request.
My Host provider at ns1.mydomain.com says that they do not need to get their rDNS in order. In my opinion why should they, when 8 million other domains don't require this.
So I registered a different [example-2.co.za] domain with UniForum and pointed that domain to ns1.mydomain.com. It worked just fine!
So now I'm wondering... Is there more than one domain registrar for .co.za? When I contacted UniForum to update the GridHost domain [example-1.co.za] for me I was told that UniForum does not administrate that domain and I must speak to GridHost.
Here I am stuck between a rock and a hard place. I bought [example-1.co.za] for a client but he can’t use it. I can't point it. It's as if GridHost is trying to force me to use their hosting. Why should I? I pay good money to my current hosting provider.
Q: Who dictates that a NS pointer must be reversible?
Q: Who is the highest Authority regarding .co.za registrations?
Q: Is this a battle I am fighting alone?
Q: Why does UniForum allow this pointer but GridHost does not?
Q: Do I have the right to complain about this; or may each domain reseller make their own rules?
Q: Perhaps I must ask GridHost to transfer registration to UniForum?
Comment or Sympathies welcome!