I am having a difficult time with Afrihost support, trying to find out what is the fault with a line, which Afrihost supposedly manages, at my parents' house in another province.
The cycle of "we have fixed it"-"no you haven't" is making me grim. My own understanding of ADSL is not good enough to easily infer the problem and solution from the diagnostic information provided.
- Any ideas about how to proceed?
- Could someone with the appropriate knowledge please say what they make of the diagnostics?